Grandhaven Living Center 5 (cottage)
Families consistently rate this highly — reviewers highlight excellent food variety and quality. Schedule a visit to confirm the fit.
based on 41 Google reviews
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What this means for your family
This facility offers exceptional dining and a vibrant social calendar that can greatly improve a resident's quality of life. However, because of a serious allegation regarding medication management, you should specifically ask for their protocols on medication administration and observe staff-resident interactions during your visit.
Google Reviews
Google Reviews
41 reviews on Google“Families will find a clean, well-maintained facility with highly praised dining options and engaging social activities. While many residents enjoy the attentive care and spacious apartments, there is a serious, critical allegation regarding medication management and staff professionalism that warrants direct inquiry during a tour.”
Quality Themes
Tap a score for detailsStrengths
- Excellent food variety and quality
- Engaging social activities and events
- Clean and well-maintained facility
- Spacious and bright resident apartments
Concerns
- Allegations of unprofessional staff behavior and medication mismanagement
- Inconsistent night staff responsiveness
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With only 20 residents in this cottage, how does that small community size help foster a sense of family among the neighbors?
- 2We noticed how much you value feedback from families in your responses; how do you typically involve residents and their loved ones in making decisions about the cottage?
- 3What kind of daily activities or outings are planned to help residents stay engaged and connected with the local community?
- 4Since this is an assisted living setting, what is the protocol if a medical emergency occurs during the night or over the weekend?
- 5How do the staff members help residents maintain their independence while still providing the extra support they might need?
- 6Can you tell us more about how the dining experience is personalized for each resident's specific dietary preferences?
Personalized based on this facility's data
Key Review Excerpts
“The staff is caring and knowledgeable, and attentive to the Residents needs. I’ve seen a variety of events put on that include carnivals, parties, in house, week long events that explore different cultures and cuisines from around the World.”
“I was very impressed with all that the Grandhaven memory care facility has to offer, especially the lovely rooms with a large sunny window and window seat, caring staff, beautiful grounds with a sidewalk path, and their unique 'neighborhood' concept of the resident's apartments.”
“My 97 year old father lives in Assisted Living in Grandhaven - he receives the best care of any place he has applied. The meal choices are varied & tasty, the staff is considerate & mindful of each person's preferences & needs.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had significant safety concerns regarding resident elopement due to malfunctioning door locks and alarms. Additionally, past inspections identified failures in maintaining required medical documentation, such as annual health care appraisals and updated assessment plans.
Feb 20, 2026OtherCleanReport
No deficiencies found during this inspection.
Jan 29, 2026Complaint
Resident A was given a 30-day discharge notice without an appropriate setting identified.
Resident A eloped from the facility due to malfunctioning doors and alarms.
Staff failed to follow documented pre-surgical instructions for Resident A.
Oct 30, 2025RoutineCleanReport
No deficiencies found during this inspection.
Nov 30, 2023Routine
Residents B, C, and D's records did not contain an annual health care appraisal.
Incomplete resident care agreements (details truncated in report).
Resident A's record did not contain a written health care appraisal completed within the required timeframe (90 days before admission or 30 days after).
Residents A, B, and E's records did not contain a written assessment plan updated annually.
Ownership & Operations
Who Operates This Facility
Grandhaven Living Center LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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