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Public Google reviewers rate this highly and often mention clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 40 Google reviews
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Public Google reviewers rate Grandhaven Living Center 2 (pier) highly. Reviewers highlight: clean and well-maintained facility, engaging social activities and themed events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a community praised for its exceptionally clean facilities, engaging social activities, and a highly regarded memory care specialist. While many residents enjoy high-quality meals and a friendly atmosphere, there are serious allegations from some reviewers regarding unprofessional staff behavior and medication management that should be investigated.
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Key Review Excerpts
“I’ve been at GrandHaven a couple years now. I find the Facility is clean and well kept both inside and out . The staff is caring and knowledgeable , and attentive to the Residents needs . I’ve seen a variety of events put on that include carnivals, parties , in house, week long events that explore different cultures and cuisines from around the World.”
“I was very impressed with all that the Grandhaven memory care facility has to offer, especially the lovely rooms with a large sunny window and window seat, caring staff, beautiful grounds with a sidewalk path, and their unique 'neighborhood' concept of the resident's apartments.”
“We have found the staff to be professional, responsive, kind and courteous with few exceptions. My Mom has found the food to be much better than she expected over the 3 months she has been a resident.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had serious documented issues in early 2023 involving failure to administer prescribed medications to a resident and staff members failing to report felony arrests to management. However, the most recent renewal inspection from January 2025 found the facility to be in compliance with all applicable rules.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Resident J's medications (including Diltiazem, Ferrous Sulf, Furosemide, Prednisone, Albuterol, Amiodarone, Clopidogrel, and Docusate) were not administered as ordered for multiple days in February and March 2023 due to pharmacy delivery delays.
Direct care staff member Brenda Eldridge was administering a discontinued inhaler to Resident J.
Direct care staff members Aniyah Caldwell and Arianna Shaw were arrested and arraigned on felony firearm charges but failed to report these arrests to management as required by employment conditions.
Grandhaven Living Center LLC
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MI LARA — View Official Record
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