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Public Google reviewers rate this highly and often mention clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 40 Google reviews
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Public Google reviewers rate Grandhaven Living Center 3 (harbor) highly. Reviewers highlight: clean, well-maintained facility, engaging resident activities and events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Grandhaven Living Center receives a polarized mix of feedback, with many reviewers praising the facility's cleanliness, engaging activities, and helpful administrative staff. However, significant concerns have been raised regarding the quality of care, with reports of unprofessional staff behavior, medication management issues, and poor food quality. Families should weigh the positive environment and community events against serious allegations regarding resident treatment.
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Distribution · 42 analyzed
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Key Review Excerpts
“I’ve seen a variety of events put on that include carnivals, parties , in house, week long events that explore different cultures and cuisines from around the World. The food is excellent here and served with attention to dietary needs and individual taste.”
“The staff here are consistently rude and unprofessional, showing little respect or compassion for the residents. We've witnessed multiple instances of staff withholding medication and delivering verbal lashings to residents.”
“I was very impressed with all that the Grandhaven memory care facility has to offer, especially the lovely rooms with a large sunny window and window seat, caring staff, beautiful grounds with a sidewalk path, and their unique 'neighborhood' concept.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had several documented issues, including a serious investigation regarding a resident found unresponsive and delays in medical care, as well as administrative failures regarding staff background checks, training documentation, and resident health assessments. However, the most recent renewal report from early 2026 indicates the facility is in compliance with all applicable rules.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No documentation available to review that direct care worker Grace Amsterdam was trained in first aid and Cardiopulmonary resuscitation.
Resident A was admitted on 09/29/2023, but there was no written health care appraisal completed within the required 90-day period before admission or within 30 days after admission available for review.
No documentation available to review that direct care worker Nicole Hayward had been fingerprinted through the Michigan Workforce Background Check.
Allegation that Resident A was found unresponsive and medical attention was not sought in a timely manner; Resident B was not administered medications as prescribed due to medications not being refilled by the facility.
Grandhaven Living Center LLC
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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