Grandhaven Living Center 4- Boardwalk
Families consistently rate this highly — reviewers highlight excellent food variety and quality. Schedule a visit to confirm the fit.
based on 41 Google reviews
Watch Grandhaven Living Center 4- Boardwalk
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families prioritizing high-quality dining, cleanliness, and engaging social programming. However, because of a recent highly critical review regarding staff professionalism and medication, you should specifically ask for a tour during different shifts and inquire about their protocols for medication administration.
Google Reviews
Google Reviews
41 reviews on Google“Families will find a clean, well-maintained facility with highly praised dining options and engaging social activities. While many residents enjoy the attentive care and bright apartments, one reviewer raised serious allegations regarding staff professionalism and medication management that should be investigated during a tour.”
Quality Themes
Tap a score for detailsStrengths
- Excellent food variety and quality
- Clean and well-maintained facility
- Engaging social activities and events
- Spacious and bright resident apartments
- Knowledgeable memory care specialists
Concerns
- Allegations of unprofessional staff behavior and medication mismanagement
- Inconsistent night staff responsibility
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a small, intimate community of 20 residents, how do you ensure everyone feels socially connected and involved in group activities?
- 2We love seeing how much you engage with feedback from families; how does the staff incorporate resident or family suggestions into the daily routine?
- 3What kind of personalized daily activities do you have planned to help residents stay active and engaged with one another?
- 4In a smaller setting like Boardwalk 4, what is the specific protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 5How do you balance providing necessary assistance with helping residents maintain as much of their independence as possible?
- 6What does the mealtime experience look like for the residents here, and how much input do they have in the menu?
Personalized based on this facility's data
Key Review Excerpts
“The staff is caring and knowledgeable , and attentive to the Residents needs . I’ve seen a variety of events put on that include carnivals, parties , in house, week long events that explore different cultures and cuisines from around the World. The food is excellent here and served with attention to dietary needs and individual taste.”
“I was very impressed with all that the Grandhaven memory care facility has to offer, especially the lovely rooms with a large sunny window and window seat, caring staff, beautiful grounds with a sidewalk path, and their unique 'neighborhood' concept of the resident's apartments.”
“We have found the staff to be professional, responsive, kind and courteous with few exceptions. My Mom has found the food to be much better than she expected over the 3 months she has been a resident.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent inspections show the facility is in compliance with all applicable rules. A 2023 inspection identified some administrative issues regarding staff training and health documentation, as well as a maintenance issue with toilet seats, but the 2025 renewal report indicates no current deficiencies.
Feb 20, 2026OtherCleanReport
No deficiencies found during this inspection.
Jun 12, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jul 7, 2023Routine
Direct care worker Shannel Croom’s record did not contain documentation that she was competent in First aid.
Direct care worker Annice Husband’s record did not contain documentation that she has been tested for communicable tuberculosis.
Toilets in bedrooms 406 and 414 were without toilet seats.
Direct care worker Annice Husband’s record did not contain a written statement signed by a licensed physician attesting to her physical health completed within 30 days of employment.
Ownership & Operations
Who Operates This Facility
Grandhaven Living Center LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit storypoint.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Grandhaven Living Center 5 (cottage)
< 1 miAssisted Living · Lansing, MI
Grandhaven Manor II
< 1 miAssisted Living · Lansing, MI
Moore Living Connections 2
3.4 miAssisted Living · Lansing, MI
Divine Life Assisted Living Center 5 LLC
3.9 miAssisted Living · Lansing, MI
Bridgeway Park Lansing
4.0 miAssisted Living · Lansing, MI
Open Arms Coulson Ct
4.3 miAssisted Living · Lansing, MI