Good Shepherd Village at Endwell
Limited public data on Good Shepherd Village at Endwell. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 10 Google reviews
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What this means for your family
While the facility offers a beautiful environment and excellent amenities, the admissions process appears to be a significant pain point. We strongly recommend that families document all interactions with admissions and seek clarity on move-in policies early, as multiple families have reported feeling ignored or treated insensitively during the intake process.
Google Reviews
Google Reviews
10 reviews on Google“Good Shepherd Village at Endwell is praised for its beautiful, well-maintained physical campus and updated living spaces. However, prospective families frequently report significant frustration with the admissions process, citing unresponsive communication and abrupt, insensitive handling of move-in timelines.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained property
- Updated apartments and tasteful decor
- Variety of living options and amenities
- Tasty meal options
Concerns
- Unresponsive or dismissive admissions staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the variety of living options here, how do you help families determine which apartment layout best suits a resident's current needs and long-term comfort?
- 2I've heard the dining program is a highlight; could you walk us through how the meal service works and how you accommodate specific dietary preferences or requests?
- 3Since communication is so vital for peace of mind, what is your standard process for keeping family members updated on a resident's daily well-being and any changes in their health?
- 4Could you explain the specific support structure and specialized activities available for residents who may require memory care services?
- 5What is the best way for us to stay in touch with the admissions team throughout the move-in process to ensure all our questions are addressed promptly?
- 6How does your nursing or care staff handle medical emergencies or urgent health needs during overnight hours when the administrative offices are closed?
Personalized based on this facility's data
Key Review Excerpts
“The apartments are updated and decorations throughout the building are tasteful. Meals are tasty!”
“The Village at Endwell is an immaculate facility. The staff take pride in their work and there are so many options for senior living from the cottages, to assisted living, to the skilled nursing facility.”
“I have been trying to call admissions for two days to get information. Who answered refers me to admissions. I leave a message, to call me back and no one does. Costumer service and response are very low.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
9 violations from 10 inspections
Jun 17, 2025OtherCleanReport
No deficiencies found during this inspection.
Apr 4, 2025RoutineCleanReport
No deficiencies found during this inspection.
Feb 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 10, 2025OtherCleanReport
No deficiencies found during this inspection.
Oct 15, 2024Routine
Structural and environmental standards.
Admission and retention standards.
Records and reports
Environmental standards
Apr 1, 2024Other
Records and reports
Oct 6, 2023RoutineCleanReport
No deficiencies found during this inspection.
Jun 2, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Good Shepherd Village at Endwell, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit goodshepherdcommunities.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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