Absolut Ctr for Nursing & Rehab Endicott L L C
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 121 Google reviews
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What this means for your family
While the rehabilitation therapy team is frequently praised for their effectiveness, the facility has significant, recurring issues with call-bell response times and basic hygiene. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensure that their basic needs are being met in a timely manner.
Google Reviews
Google Reviews
121 reviews on Google“Absolut Center for Nursing & Rehab in Endicott receives highly polarized feedback, with many families praising the rehabilitation therapy team and friendly staff, while others report severe neglect and poor communication. Critical concerns frequently cited include slow response times to call bells, inadequate hygiene, and issues with medical care coordination. Families considering this facility should be aware of the stark contrast between positive experiences in rehab and reports of substandard long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and welcoming reception staff
- Some units noted as clean and well-maintained
- Engaging activities for residents
Concerns
- Slow or non-existent response to call bells (mentioned by 8 reviewers)
- Poor hygiene and cleanliness (smells, dirty rooms) (mentioned by 7 reviewers)
- Inadequate staffing levels (mentioned by 6 reviewers)
- Poor communication with families regarding medical care (mentioned by 5 reviewers)
- Small food portions and poor meal quality (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 106 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that physical and occupational therapy are highlighted as strengths here, how are these programs integrated into a resident's daily routine?
- 2I noticed some feedback regarding call bell response times; could you walk me through the facility's protocol for ensuring residents receive timely assistance?
- 3With the current staffing levels, what steps are being taken to ensure that residents receive consistent attention and that hygiene standards remain high throughout the units?
- 4How does your team handle communication with families regarding changes in a resident's medical condition or care plan?
- 5Could you share how the dining experience is managed, specifically regarding meal quality and portion sizes, to ensure residents are getting the nutrition they need?
- 6What does a typical day of activities look like for a resident, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“My Mother was a patient on the 3rd floor dementia unit. She received excellent care from the nurses, aides, physical therapists and activities director, but especially the nursing supervisor, Rebecca.”
“The receptionist was welcoming and helpful. The rest of the staff I met was friendly and knowledgeable. Thank you for all you do.”
“My mom passed away this morning at Absolut. She was there on comfort care for the last 2 weeks... It was old, dirty in places, and the smell… ugh. But let me tell you about the staff. My mother loved everyone there and they loved her right back.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaint reports about resident rights, daily living care, and infection control. The most recurring issues across all surveys involve fire safety systems, resident rights, and daily living assistance. While the facility has corrected each cited deficiency, the problems persist across multiple years, particularly with fire safety equipment, exit accessibility, and protecting residents' dignity and self-determination rights, suggesting ongoing operational challenges families should investigate further.
Oct 31, 2024Routine29
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Oct 31, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 21, 2022Routine15
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Feb 14, 2020Routine7
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Absolut Ctr for Nursing & Rehab Endicott L L C
for profit
Chain Affiliation
Absolut Care
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 2 of 5
Ownership & Management
Owners
Absolut Facilities Management, LLC
Owner · Organization
Sherman, Israel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit absolutcenter.com
Medicare data downloads
Original nursing home datasets
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