Ideal Senior Living Center
Strong Medicare quality ratings; families often praise welcoming and helpful administrative staff. Still worth an in-person visit.
based on 5 Google reviews
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What this means for your family
The facility receives high marks for its organized and welcoming admissions and finance process, making the initial transition smooth for some families. However, you should exercise caution and conduct a thorough tour of the dining areas and speak with leadership about their training protocols, as multiple reviewers have raised concerns regarding staff sensitivity and kitchen oversight.
Google Reviews
Google Reviews
5 reviews on Google“IDEAL SENIOR LIVING CENTER presents a stark contrast in experiences, with some families praising the welcoming and helpful administrative and maintenance staff during the admission process. However, other reviewers describe the environment as a 'hell hole' and report significant issues with management's sensitivity toward residents' physical limitations and concerns regarding kitchen staff oversight.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and helpful administrative staff
- Efficient and supportive maintenance team
- Comprehensive and transparent financial guidance
Concerns
- Poor management sensitivity and lack of respect for residents (mentioned by 2 reviewers)
- Concerns regarding kitchen and dining staff oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that the team maintains a high level of personalized, respectful interaction with each resident throughout their daily routine?
- 2I noticed some feedback regarding the dining experience; what specific steps is the management team taking to improve the quality and oversight of the kitchen services?
- 3With the recent health inspection results, could you walk me through the specific quality improvement plan you have in place to address those recent deficiencies?
- 4Since your administrative team is noted for being very transparent, how do you keep families updated on changes in care plans or facility policies?
- 5What does a typical social calendar look like for residents, and how do you encourage participation among those who might be more reserved?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you communicate those incidents to the family?
Personalized based on this facility's data
Key Review Excerpts
“Several staff members made a point of welcoming my Aunt on her admission date. Several residents came to introduce themselves, and welcome my Aunt.”
“Megan in Admissions and Barb in Finance provided a comprehensive tour of the facility and overview all financial concerns. Dodge in Maintenance provided assistance and expertise during the relocation procedure.”
“People in high ranking positions should be trained. They are not sensitive to anyone's pre existing condition or physical limitations.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 14 corrected deficiencies across three surveys with no complaints filed by families. The most frequent issues involved electrical systems and emergency power (appearing in all three surveys), resident rights, and building safety features. While the repeated electrical problems suggest ongoing maintenance challenges, all deficiencies have been corrected by the facility, indicating responsiveness to identified issues.
Feb 23, 2026Routine6
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Apr 5, 2024Routine14
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Feb 4, 2022Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 22, 2019Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Apr 5, 2024
$28,140
Ownership & Operations
Who Operates This Facility
Ideal Senior Living Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit nyuhs.org
Medicare data downloads
Original nursing home datasets
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