Gilpin Hall
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 24 Google reviews

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What this means for your family
Gilpin Hall is highly regarded for its cleanliness and compassionate, long-term care, particularly for residents with dementia. While the facility maintains a strong reputation, families should schedule a tour to observe current activity levels and ensure they meet your loved one's specific social needs.
Google Reviews
Google Reviews
24 reviews on Google“Gilpin Hall is widely praised by families for its clean, well-maintained environment and compassionate, attentive staff. While most reviewers report a high standard of care and a welcoming atmosphere, the facility has faced occasional criticism regarding activity engagement and a recent, highly negative review.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and attentive staff
- Strong communication during crises
- Welcoming, home-like environment
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your staffing rating is excellent at 5 stars; how does that high level of staffing translate to the daily one-on-one attention my loved one will receive?
- 2With the health inspection rating currently at 2 stars, what specific steps is the leadership team taking to address those recent state violations and improve clinical outcomes?
- 3I see that you are very active in responding to feedback online; how do you incorporate that kind of open communication into your daily interactions with families?
- 4Given that the facility is known for its home-like environment, what kind of social activities or programs are currently in place to help new residents feel settled and connected to others?
- 5How does your nursing team coordinate with outside specialists or manage acute medical needs to ensure residents stay safe and comfortable without needing unnecessary hospital transfers?
- 6Since you have 96 residents, how do you ensure that the level of personalized care remains consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“Gilpin Hall has been a really great place for my dad who suffers from dementia. I have had experiences at a few other nursing homes and Gilpin Hall has been far superior to the others in all areas including nursing, activities, food, support staff, cleanliness and overall environment.”
“This is the first nursing care facility that doesn’t have any smell or obvious mantenance issues. The resident floors are as spotless as the Lobby.”
“Once Covid-19 became a harsh reality, I received regularly emailed updates from the director that included case counts, visitation policies, contact information for questions, and the response from the G”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against Gilpin Hall, triggering 13 deficiency citations across recent surveys, with recurring issues in resident protection from abuse and neglect appearing in 2023, 2024, and even a 2025 survey. The facility also shows persistent problems with infection control, medication management, and resident rights. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration.
Dec 3, 2025Complaint2
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 29, 2025Routine7
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Aug 29, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 17, 2024Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Oct 17, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Dec 14, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Gilpin Hall
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit gilpinhall.org
Medicare data downloads
Original nursing home datasets
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