Ephrata Manor
Families consistently rate this highly — reviewers highlight compassionate and 'angelic' nursing staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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What this means for your family
Ephrata Manor is a strong candidate for families seeking rehabilitation or long-term skilled nursing, as multiple families have praised the 'angelic' nursing and therapy teams. However, because of a recent review alleging ethical concerns, you should use your visit to observe staff interactions and ask specific questions about their training and oversight protocols.
Google Reviews
Google Reviews
11 reviews analyzed“Ephrata Manor is highly regarded by several families for its compassionate nursing staff and its ability to provide high-quality care across multiple levels of service, including rehab and skilled nursing. While many long-term residents' families praise the facility as a 'hidden gem,' there are isolated, serious allegations regarding staff ethics that should be investigated.”
Quality Themes
Strengths
- Compassionate and 'angelic' nursing staff
- Excellent rehabilitation therapy services
- Clean and well-maintained facility
- Comprehensive care levels including apartments and skilled nursing
Concerns
- Allegations of questionable staff ethics
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; what is your routine for ensuring the common areas stay so tidy?
- 2The nursing staff has such a lovely reputation for being compassionate; how do you support your team in maintaining that 'angelic' level of care?
- 3Since you offer both apartments and skilled nursing, how do you help residents transition between care levels if their needs change?
- 4We are interested in the rehabilitation services mentioned; could you tell us more about how the therapy team works with residents to maintain their mobility?
- 5How does the facility handle medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social outings do you organize to keep the residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“I am so grateful for my mom to be in such a loving place. I am grateful for Amanda who opened a spot for my mom so she could receive rehab. The nurses are angels. The rehab therapists are wonderful. It is a hidden gem.”
“I was privileged to have my mom at this lovely facility prior to her death. Previously, she had been at 4 other facilities, and this one was far superior. The care given was excellent, and the staff compassionate beyond belief.”
“My parents began their Ephrata Manor Experience in the Apartments in 2008. Both of them recently passed away, in the Skilled Nursing unit. ... Our family has had experience in all 3 sections of Ephrata Manor and the care has been extraordinary.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2026, Ephrata Manor underwent 25 inspections, resulting in 16 clean reports and 28 documented violations. Identified issues included inconsistencies in medication procedures, fire safety protocols, and staff training documentation.
Jan 15, 2026Routine
Resident medical information was found unlocked, unattended, and accessible in the home's examination room.
Egress doors at several exits were equipped with magnetic locking devices requiring a code, preventing immediate egress without proper departmental approval.
Resident assessments were not updated to reflect significant changes in medical diagnoses and behavioral needs.
Mar 12, 2025Routine
An unlocked laptop on a medication cart was left unsupervised in a lounge, exposing a resident's medication information.
A medication (Fluticasone Propionate) that had been discontinued on 1/5/25 was still present in the medication cart.
An expired medication (Tramadol HCL) was found stored within the medication cart's control lock box.
A pharmacy label for insulin Glargine did not reflect a recent change in the prescribed dosage.
Apr 30, 2024Routine
Medication was unavailable for Resident 7, a glucometer was not calibrated correctly, and discrepancies were noted between glucometer readings and the MAR.
There was no documentation that Resident 2 and Resident 3 had been educated on their right to refuse medication.
Aug 31, 2022Routine
Loose prescription pills were found in medication carts #1 and #2.
There was no documentation provided to show that a physician was notified of a resident's medication refusal.
Mar 11, 2020RoutineCleanReport
No deficiencies found during this inspection.
May 28, 2019Routine
Glucometer logs and Medication Administration Records (MAR) contained inconsistent dates and times for blood sugar readings.
Failure to complete assessments within the required 15-day timeframe.
Support plans were not updated to reflect changes in resident status.
Mar 6, 2019RoutineCleanReport
No deficiencies found during this inspection.
May 2, 2018RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
United Church of Christ Homes INC
nonprofit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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