See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Ephrata Manor

Families consistently rate this highly — reviewers highlight compassionate and 'angelic' nursing staff. Schedule a visit to confirm the fit.

99 Bethany Road, Ephrata, PA 1752248 bedsLicensed & Active
Google rating
4.2/5

based on 11 Google reviews

5
4
3
2
1

Watch Ephrata Manor

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Ephrata Manor is a strong candidate for families seeking rehabilitation or long-term skilled nursing, as multiple families have praised the 'angelic' nursing and therapy teams. However, because of a recent review alleging ethical concerns, you should use your visit to observe staff interactions and ask specific questions about their training and oversight protocols.

Google Reviews

Google Reviews

11 reviews analyzed
Ephrata Manor is highly regarded by several families for its compassionate nursing staff and its ability to provide high-quality care across multiple levels of service, including rehab and skilled nursing. While many long-term residents' families praise the facility as a 'hidden gem,' there are isolated, serious allegations regarding staff ethics that should be investigated.

Quality Themes

FoodN/AStaff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValue8.0

Strengths

  • Compassionate and 'angelic' nursing staff
  • Excellent rehabilitation therapy services
  • Clean and well-maintained facility
  • Comprehensive care levels including apartments and skilled nursing

Concerns

  • Allegations of questionable staff ethics

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'20(1)'24(2)'26(1)

Distribution

5
8
4
1
3
0
2
0
1
2

How They Respond to Reviews

36%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility is; what is your routine for ensuring the common areas stay so tidy?
  • 2The nursing staff has such a lovely reputation for being compassionate; how do you support your team in maintaining that 'angelic' level of care?
  • 3Since you offer both apartments and skilled nursing, how do you help residents transition between care levels if their needs change?
  • 4We are interested in the rehabilitation services mentioned; could you tell us more about how the therapy team works with residents to maintain their mobility?
  • 5How does the facility handle medical emergencies or urgent care needs during the overnight hours?
  • 6What kind of daily activities or social outings do you organize to keep the residents engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

I am so grateful for my mom to be in such a loving place. I am grateful for Amanda who opened a spot for my mom so she could receive rehab. The nurses are angels. The rehab therapists are wonderful. It is a hidden gem.

Rehab patient's family · 2024★★★★★

I was privileged to have my mom at this lovely facility prior to her death. Previously, she had been at 4 other facilities, and this one was far superior. The care given was excellent, and the staff compassionate beyond belief.

Long-term resident's family · 2018★★★★★

My parents began their Ephrata Manor Experience in the Apartments in 2008. Both of them recently passed away, in the Skilled Nursing unit. ... Our family has had experience in all 3 sections of Ephrata Manor and the care has been extraordinary.

Long-term resident's family · 2017★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

21total
28deficiencies

Key Findings

Between 2020 and 2026, Ephrata Manor underwent 25 inspections, resulting in 16 clean reports and 28 documented violations. Identified issues included inconsistencies in medication procedures, fire safety protocols, and staff training documentation.

Jan 15, 2026Routine
minor2600.17

Resident medical information was found unlocked, unattended, and accessible in the home's examination room.

minor2600.121b

Egress doors at several exits were equipped with magnetic locking devices requiring a code, preventing immediate egress without proper departmental approval.

minor2600.225c

Resident assessments were not updated to reflect significant changes in medical diagnoses and behavioral needs.

Mar 12, 2025Routine
minor2600.17

An unlocked laptop on a medication cart was left unsupervised in a lounge, exposing a resident's medication information.

minor2600.183.d

A medication (Fluticasone Propionate) that had been discontinued on 1/5/25 was still present in the medication cart.

minor2600.183.e

An expired medication (Tramadol HCL) was found stored within the medication cart's control lock box.

minor2600.184.a

A pharmacy label for insulin Glargine did not reflect a recent change in the prescribed dosage.

Apr 30, 2024Routine
minor2600.185.a

Medication was unavailable for Resident 7, a glucometer was not calibrated correctly, and discrepancies were noted between glucometer readings and the MAR.

minor2600.191

There was no documentation that Resident 2 and Resident 3 had been educated on their right to refuse medication.

Aug 31, 2022Routine
minor2600.183.e

Loose prescription pills were found in medication carts #1 and #2.

minor2600.187.c

There was no documentation provided to show that a physician was notified of a resident's medication refusal.

Mar 11, 2020Routine
CleanReport

No deficiencies found during this inspection.

May 28, 2019Routine
minor2600.188.0

Glucometer logs and Medication Administration Records (MAR) contained inconsistent dates and times for blood sugar readings.

minor2600.225(a)

Failure to complete assessments within the required 15-day timeframe.

minor2600.227(c)

Support plans were not updated to reflect changes in resident status.

Mar 6, 2019Routine
CleanReport

No deficiencies found during this inspection.

May 2, 2018Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

United Church of Christ Homes INC

Organization Type

nonprofit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call