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Nursing HomeMedicaid Top Rated

Fairmount Homes

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

333 Wheat Ridge Drive, Ephrata, PA 17522114 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 25 Google reviews

5
4
3
2
1
Fairmount Homes Nursing Home in Ephrata, PA — Street View
Street View

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What this means for your family

Fairmount Homes is an excellent choice for long-term care due to its clean environment and beautiful grounds. However, families of short-term rehab patients should be proactive in monitoring therapy schedules and medication administration, as some reviewers have reported issues with staff responsiveness and bedside manner.

Google Reviews

Google Reviews

25 reviews on Google
Fairmount Homes is generally regarded as a clean and well-maintained facility with a strong reputation for its physical environment and beautiful location. While many families express high satisfaction with the care provided, there are specific concerns regarding the responsiveness of nursing staff and the consistency of therapy services for short-term rehab patients.

Quality Themes

Tap a score for details
Food10.0Staff6.0Clean10.0Activities3.0Meds2.0MemoryN/ACommsN/AValue5.0

Strengths

  • Clean and well-maintained facility
  • Beautiful, scenic location
  • Effective physical and occupational therapy
  • Long-term resident satisfaction

Concerns

  • Nursing staff perceived as rude or dismissive (mentioned by 2 reviewers)
  • Inconsistent or delayed therapy scheduling (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'20(3)'22(1)'24(4)'26(1)

Distribution · 28 analyzed

5
20
4
4
3
1
2
0
1
3

How They Respond to Reviews

28%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the beautiful, scenic location of Fairmount Homes, what opportunities are there for residents to enjoy the outdoors or participate in organized activities on the grounds?
  • 2We noticed that therapy is a strong point here, but we are curious how you manage scheduling to ensure that residents receive their sessions consistently and on time?
  • 3How do you foster a culture of open communication between the nursing team and family members to ensure everyone feels heard and supported?
  • 4Since medication management is a critical part of daily care, could you walk us through the process your team uses to ensure accuracy and timely administration?
  • 5We appreciate that you engage with feedback online; how do you use input from families to improve the daily experience and activity programming for residents?
  • 6In the event of a sudden medical change, what is your protocol for notifying family members and coordinating with the resident's primary physician?

Personalized based on this facility's data


Key Review Excerpts

The food was delicious. The care by the staff was outstanding. The physical and occupational therapy was very helpful and effective.

Rehab patient · 2024★★★★★

Nursing staff leaves a lot to be desired, They are rude and inconsiderate and scolded my mother when asking for her meds.

Short-term rehab family member · 2019☆☆☆☆

My mother was a resident at Fairmount hook he's for 10 years and I was happy with the care she received, especially in the personal care unit for 8 years.

Long-term resident's family · 2020★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.78hrs
OK
Registered nurses for medical care
Total Nursing
4.25hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility35.4%
Worse than Avg
Here
35.4%
US
14.4%
PA
17.6%
Lancaster
21.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
15.3%
PA
18.4%
Lancaster
22.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
PA
87.1%
Lancaster
90.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
19.4%
PA
26.0%
Lancaster
28.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
PA
8.3%
Lancaster
4.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
PA
93.5%
Lancaster
94.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.2%
Better than Avg
Here
93.2%
US
81.8%
PA
69.2%
Lancaster
75.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.4%
Better than Avg
Here
91.4%
US
79.7%
PA
68.7%
Lancaster
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
PA
1.4%
Lancaster
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (10.1)
Clean record — no deficiencies

Fairmount Homes has 9 deficiencies across 3 surveys, all focused on fire safety systems rather than direct patient care, with issues involving smoke detection equipment, emergency exits, and fire alarm systems. The facility has provided correction dates for all violations, suggesting responsiveness to safety concerns. While the recurring fire safety deficiencies across multiple surveys warrant attention, families should inquire about current safety system status during visits.

Jul 2, 2025Routine
5
0225Potential for harm · WidespreadCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0343Minimal · WidespreadCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Aug 7, 2024Routine
2
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Sep 15, 2023Routine
2
0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fairmount Homes

Organization Type

nonprofit

Chain Affiliation

Chain Name

Friends Services for the Aging

Chain Size

6 facilities nationwide

Ownership & Management

Key personnel

Burkholder, KennethManaging Control - Governing BodyDriver, KayManaging Control - Governing BodyHahn, ErnestManaging Control - Governing BodyHoover, AndrewManaging Control - Governing BodyKimmet, KatieManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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