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Galleria Woods Skilled Nursing Facility

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3850 Galleria Woods Drive, Birmingham, AL 35244|30 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 192 Google reviews

(205) 985-7537 Directions Website

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What this means for your family

Galleria Woods is highly recommended for its vibrant independent living community and excellent rehab services. However, families considering the skilled nursing wing should inquire about current staffing ratios and ensure they fully understand the long-term care contract terms before signing.

Google Reviews

192 reviews on Google

“Galleria Woods is a highly-regarded Continuing Care Retirement Community (CCRC) that receives consistent praise for its beautiful grounds, well-maintained facilities, and friendly, professional staff. While residents and their families frequently highlight the quality of activities, dining, and the sense of community, some reviewers have noted occasional staffing shortages in the skilled nursing wing and past concerns regarding transparency in long-term care contracts.”

Quality Themes

Tap a score for details

Strengths

Warm, welcoming, and professional staff
Beautiful, well-maintained grounds and facilities
Strong sense of community and resident camaraderie
Engaging and diverse activity programs
High-quality dining and meal options

Concerns

Staffing shortages in skilled nursing (mentioned by 2 reviewers)
Concerns regarding long-term care contract transparency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 155 analyzed

146

⚡12 reviews posted between Jun 24, 2025 – Jun 27, 2025 · 12 were 5-star

⚡12 reviews posted between May 24, 2022 – May 27, 2022 · 12 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed you have a very high response rate to online reviews; how does that culture of open communication translate into how you handle feedback from families once a loved one is living here?
2Given that the facility maintains a strong sense of community, what are some of the most popular activities that help new residents build friendships during their first few weeks?
3With the skilled nursing unit having a 4-star staffing rating, how do you ensure that residents receive consistent, personalized attention during peak times of the day?
4I see there have been some recent health inspection findings; could you walk me through the specific steps the team is taking to address those areas and improve the quality of care?
5Since transparency is very important to our family, could you clarify how the long-term care contracts are structured so we fully understand the financial and care commitments involved?
6How does your medical team coordinate care during an emergency, and what is your process for keeping family members informed when a resident’s health needs change?

Personalized based on this facility's data

Key Review Excerpts

“I have been a resident of Galleria Woods for barely a year and a half and could not be any happier with having made a decision to move here. One of the primary reasons for my decision was anticipating knee surgery and having the opportunity to do rehab on site.”

Rehab patient · 2025★★★★★

“Galleria Woods is a great facility. My family members are in Skilled Nursing and Independent Living. Other than being short handed in skilled (like every facility is)..I have been very pleased with my parents’ care for the last 3 years.”

Skilled nursing resident's family · 2023★★★★★

“I checked similar places in the Birmingham metro area and decided Galleria Woods was the best fit. After 3 1/2 years living here I was 100% correct. The entire staff here looks out for the welfare of the residents.”

Long-term resident · 2026★★★★★

Source: 192 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.91hrs

Registered nurses for medical care

Total Nursing

4.40hrs

All nurses + aides combined

Staff Turnover

74%

Lower is better (< 30% = good)

RN Turnover

60%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility35.4%

Worse than Avg

Here

35.4%

19.4%

13.3%

Jefferson

16.4%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility8.0%

Better than Avg

Here

8.0%

19.5%

24.7%

Jefferson

18.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.3%

Better than Avg

Here

7.3%

15.5%

21.4%

Jefferson

20.8%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility94.7%

Better than Avg

Here

94.7%

93.4%

91.7%

Jefferson

84.8%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility6.1%

Better than Avg

Here

6.1%

14.4%

12.7%

Jefferson

12.8%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.8%

Jefferson

92.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility87.2%

Better than Avg

Here

87.2%

79.8%

80.3%

Jefferson

72.8%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility80.8%

Mixed vs Avgs

Here

80.8%

81.8%

84.8%

Jefferson

73.6%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Mixed vs Avgs

Here

1.9%

1.6%

2.0%

Jefferson

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

Above state avg (3.9)

This facility shows a recurring pattern with food safety and dietary services cited across all three surveys (2018, 2019, 2021), alongside issues with medication management and resident care planning. All 11 deficiencies were corrected by the provider, but the repeated food safety violations suggest ongoing challenges in kitchen operations and food handling that families should inquire about during visits.

Dec 16, 2021Routine5 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Apr 11, 2019Routine3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 17, 2018Routine3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Galleria Woods Skilled Nursing Facility

Organization Type

for profit

Chain Affiliation

Chain Name

Healthpeak Properties, INC.

Chain Size

15 facilities nationwide

Chain avg rating: 3.3/5 · Rank 11 of 15