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Nursing HomeMedicaid Investigative

Foster Health & Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2840 West Foster Avenue, Budlong Woods · Chicago, IL 6062546 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.1/5

based on 14 Google reviews

5
4
3
2
1
Foster Health & Rehab Center Nursing Home in Chicago, IL — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (20 vs median 11.0)
  • High RN turnover (67%)

Below average in IL · Meets national RN staffing standard · $151,119 in fines · Abuse citation

Source: Medicare data

What this means for your family

Given the consistent reports of poor staff responsiveness and unprofessional conduct, we strongly advise families to conduct unannounced visits during weekends and evenings to verify care standards. While some reviewers appreciate the facility's cleanliness and social activities, the recurring complaints regarding communication and neglect are significant red flags that require direct investigation with the administration.

Google Reviews

Google Reviews

14 reviews on Google
Foster Health & Rehab Center receives overwhelmingly negative feedback from families and former residents, with frequent reports of rude staff, neglectful care, and poor communication. While a small minority of reviewers praise the facility for cleanliness and activities, the majority express deep concern regarding the responsiveness of the staff and the quality of patient treatment.

Quality Themes

Tap a score for details
Food5.0Staff1.0Clean6.0Activities6.0MedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Clean facility environment
  • Active social calendar
  • Varied menu options

Concerns

  • Rude, dismissive, or unprofessional staff behavior (mentioned by 5 reviewers)
  • Slow response times to patient needs and family requests (mentioned by 3 reviewers)
  • General neglect or poor quality of patient care (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2341.02019(2)3.02020(2)3.72021(3)3.02023(2)1.02024(3)1.02025(2)

Distribution · 14 analyzed

5
4
4
0
3
0
2
0
1
10

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a smaller capacity of 46 residents, how does your team ensure that each resident receives consistent, personalized attention throughout the day?
  • 2I noticed some feedback regarding communication delays; what is your current protocol for keeping families updated on their loved one's daily status and responding to our inquiries in a timely manner?
  • 3How are you currently working to improve staff-resident interactions to ensure that every team member provides a supportive and professional experience for the residents?
  • 4With the recent focus on your social calendar, could you walk me through a few of the most popular activities residents participate in this week?
  • 5Regarding the recent health inspection findings, what specific steps or training programs have you implemented to improve the quality of care and address those regulatory concerns?
  • 6In the event of a medical emergency, what is the exact chain of command and response time expectation for your nursing staff?

Personalized based on this facility's data


Key Review Excerpts

Some of the staff members are great and helpful but most had talking down attitude. You can’t ask them to do anything it will take forever. You have to call and remind them 100 of time before anything to happen.

Family member · 2020☆☆☆☆

The staff goes above and beyond to ensure the safety of not only their residents, but of everyone entering the door. The menu has a wide selection that comes out on a monthly schedule.

Visitor · 2021★★★★★

Any request for the patient never happened at first or second time… so we are end up to revisit the next day to ask the other care staff to take care of my dad on a particular thing.

Family member · 2025☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.11hrs
OK
Registered nurses for medical care
Total Nursing
3.24hrs
79%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility94.2%
Worse than Avg
Here
94.2%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility35.9%
Worse than Avg
Here
35.9%
US
95.5%
IL
91.8%
Cook
87.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility68.5%
Worse than Avg
Here
68.5%
US
93.4%
IL
90.0%
Cook
85.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.4%
IL
21.1%
Cook
17.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
15.3%
IL
15.9%
Cook
9.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
14.4%
IL
14.2%
Cook
8.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility37.5%
Worse than Avg
Here
37.5%
US
81.8%
IL
69.0%
Cook
55.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
2penalties
Well above state avg (12.0)
16 complaint-triggered
$151,119 in fines

Recent complaints have triggered investigations into neglect and abuse protection, with these serious issues appearing repeatedly across multiple surveys since 2022. The facility shows persistent problems with medication management, infection control, and fire safety that recur across all inspection periods. While all deficiencies show correction dates, the pattern of recurring violations in critical care areas like resident protection and medication errors suggests ongoing systematic challenges that families should carefully evaluate before considering placement.

Dec 26, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 8, 2025Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Dec 20, 2024Complaint
4
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Oct 11, 2024Routine
25
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0642Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure a qualified health professional conducts resident assessments.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Sep 27, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Aug 30, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Federal Penalties

Fine

Aug 16, 2023

$151,119

Payment Denial

Aug 16, 2023

6-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Foster Health & Rehab Center

Organization Type

for profit

Ownership & Management

Owners

Schneider, Judd

Owner

25%

Schneider, Mendel

Owner

75%

Key personnel

Schneider, JuddOfficer / DirectorSchneider, MendelOfficer / DirectorBrown, DebraManagerGupta, VivekManagerSchneider, JuddGeneral Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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