Foster Health & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (20 vs median 11.0)
- High RN turnover (67%)
Below average in IL · Meets national RN staffing standard · $151,119 in fines · Abuse citation
What this means for your family
Given the consistent reports of poor staff responsiveness and unprofessional conduct, we strongly advise families to conduct unannounced visits during weekends and evenings to verify care standards. While some reviewers appreciate the facility's cleanliness and social activities, the recurring complaints regarding communication and neglect are significant red flags that require direct investigation with the administration.
Google Reviews
Google Reviews
14 reviews on Google“Foster Health & Rehab Center receives overwhelmingly negative feedback from families and former residents, with frequent reports of rude staff, neglectful care, and poor communication. While a small minority of reviewers praise the facility for cleanliness and activities, the majority express deep concern regarding the responsiveness of the staff and the quality of patient treatment.”
Quality Themes
Tap a score for detailsStrengths
- Clean facility environment
- Active social calendar
- Varied menu options
Concerns
- Rude, dismissive, or unprofessional staff behavior (mentioned by 5 reviewers)
- Slow response times to patient needs and family requests (mentioned by 3 reviewers)
- General neglect or poor quality of patient care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has a smaller capacity of 46 residents, how does your team ensure that each resident receives consistent, personalized attention throughout the day?
- 2I noticed some feedback regarding communication delays; what is your current protocol for keeping families updated on their loved one's daily status and responding to our inquiries in a timely manner?
- 3How are you currently working to improve staff-resident interactions to ensure that every team member provides a supportive and professional experience for the residents?
- 4With the recent focus on your social calendar, could you walk me through a few of the most popular activities residents participate in this week?
- 5Regarding the recent health inspection findings, what specific steps or training programs have you implemented to improve the quality of care and address those regulatory concerns?
- 6In the event of a medical emergency, what is the exact chain of command and response time expectation for your nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“Some of the staff members are great and helpful but most had talking down attitude. You can’t ask them to do anything it will take forever. You have to call and remind them 100 of time before anything to happen.”
“The staff goes above and beyond to ensure the safety of not only their residents, but of everyone entering the door. The menu has a wide selection that comes out on a monthly schedule.”
“Any request for the patient never happened at first or second time… so we are end up to revisit the next day to ask the other care staff to take care of my dad on a particular thing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Recent complaints have triggered investigations into neglect and abuse protection, with these serious issues appearing repeatedly across multiple surveys since 2022. The facility shows persistent problems with medication management, infection control, and fire safety that recur across all inspection periods. While all deficiencies show correction dates, the pattern of recurring violations in critical care areas like resident protection and medication errors suggests ongoing systematic challenges that families should carefully evaluate before considering placement.
Dec 26, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 8, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 20, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Oct 11, 2024Routine25
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure a qualified health professional conducts resident assessments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Sep 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 30, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Aug 16, 2023
$151,119
Payment Denial
Aug 16, 2023
6-day denial
Ownership & Operations
Who Operates This Facility
Foster Health & Rehab Center
for profit
Ownership & Management
Owners
Schneider, Judd
Owner
Schneider, Mendel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit fosterhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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