Alta Rehab at Fairmont
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 161 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (19 vs median 11.0)
Below average in IL · Meets national RN staffing standard · Above average staffing · $69,485 in fines · Abuse citation
What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its superior physical and occupational therapy teams. However, if your loved one requires long-term care, you must closely monitor nursing responsiveness and hygiene, as multiple families have reported significant delays in care and issues with staff availability during night shifts.
Google Reviews
Google Reviews
161 reviews on Google“Families considering Alta Rehab at Fairmont will find an exceptional physical and occupational therapy team that is consistently praised for driving patient recovery. However, there are significant and recurring reports of nursing and CNA understaffing, specifically regarding slow response times to call buttons and inconsistent hygiene care. While some recent reviews suggest improvements in food and cleanliness, others report serious concerns regarding sanitation and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Professional and compassionate wound care specialists
- Clean and well-maintained rehabilitation facilities
- Friendly and welcoming administrative and social services staff
Concerns
- Slow response times to nurse call buttons (mentioned by 5 reviewers)
- Inconsistent hygiene and hygiene-related neglect (mentioned by 3 reviewers)
- Understaffing of CNAs and nursing staff (mentioned by 4 reviewers)
- Issues with food quality and temperature (mentioned by 4 reviewers)
- Presence of pests (roaches/mice) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 163 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents during rehab?
- 2With the recent focus on improving care, what specific steps is the facility taking to ensure nursing staff can respond quickly to call buttons?
- 3How does the dining team ensure that meals are served at the right temperature and meet the nutritional needs of the residents?
- 4What is your process for maintaining high standards of cleanliness and hygiene in the resident rooms and common areas?
- 5Could you describe the daily activities and social programs available to help residents stay engaged with the community?
- 6How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The therapists are exceptional. I have had the same group of therapist for all three of my visits here and I’ve also had therapist at Athletico and I’ve also had home therapist and these at Alta are by and far the very best.”
“The therapy team is phenomenal which is the only reason I haven’t rated this place 2 stars, the physical therapy team is phenomenal which is the only reason I haven’t rated this place 2 stars, the nursing care is more than lacking.”
“The wound care team works hard to take care of your wound 7 days a week. This facility has more staff on weekends than Warren Barr gold coast has Monday through Friday, much better food, and medical staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
ALTA REHAB AT FAIRMONT shows concerning patterns with 101 deficiencies across 19 surveys, including 31 complaint-triggered incidents where families filed reports about problems. The facility has recurring issues with accident prevention and safety, medication management, and infection control that persist across multiple inspections. Most recently cited for abuse/neglect prevention in January 2025, the facility continues to struggle with basic resident protection despite repeated corrections.
Mar 16, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 12, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 4, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
May 29, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 6, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 25, 2025
$47,918
Fine
Aug 1, 2024
$3,666
Ownership & Operations
Who Operates This Facility
Alta Rehab at Fairmont
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 12 of 32
Ownership & Management
Owners
Lan 3 Op LLC
Owner · Organization
David a Berkowitz Delta Trust
Owner (parent company) · Organization
Joshua Hoffman Tr Joshua Hoffman Ttee
Owner (parent company) · Organization
Lan 3 Investor Group LLC
Owner (parent company) · Organization
Yosef Meystel Delta Trust
Owner (parent company) · Organization
Goldfarb, Brian
Owner (parent company)
Ulbert, Lisa
Owner (parent company)
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
161 reviews from families & visitors
Official Website
Visit alta-rehab.com
Medicare data downloads
Original nursing home datasets
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