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Nursing HomeMedicaid Investigative

Alta Rehab at Fairmont

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5061 North Pulaski Road, Albany Park · Chicago, IL 60630186 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 161 Google reviews

5
4
3
2
1
Alta Rehab at Fairmont Nursing Home in Chicago, IL — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (19 vs median 11.0)

Below average in IL · Meets national RN staffing standard · Above average staffing · $69,485 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is an excellent choice for short-term rehabilitation due to its superior physical and occupational therapy teams. However, if your loved one requires long-term care, you must closely monitor nursing responsiveness and hygiene, as multiple families have reported significant delays in care and issues with staff availability during night shifts.

Google Reviews

Google Reviews

161 reviews on Google
Families considering Alta Rehab at Fairmont will find an exceptional physical and occupational therapy team that is consistently praised for driving patient recovery. However, there are significant and recurring reports of nursing and CNA understaffing, specifically regarding slow response times to call buttons and inconsistent hygiene care. While some recent reviews suggest improvements in food and cleanliness, others report serious concerns regarding sanitation and neglect.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean5.0Activities5.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy teams
  • Professional and compassionate wound care specialists
  • Clean and well-maintained rehabilitation facilities
  • Friendly and welcoming administrative and social services staff

Concerns

  • Slow response times to nurse call buttons (mentioned by 5 reviewers)
  • Inconsistent hygiene and hygiene-related neglect (mentioned by 3 reviewers)
  • Understaffing of CNAs and nursing staff (mentioned by 4 reviewers)
  • Issues with food quality and temperature (mentioned by 4 reviewers)
  • Presence of pests (roaches/mice) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'18(5)'20(9)'22(11)'24(24)'26(12)

Distribution · 163 analyzed

5
105
4
16
3
11
2
3
1
28
20 reviews posted between Jul 15, 2025Jul 19, 2025 · 19 were 5-star

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents during rehab?
  • 2With the recent focus on improving care, what specific steps is the facility taking to ensure nursing staff can respond quickly to call buttons?
  • 3How does the dining team ensure that meals are served at the right temperature and meet the nutritional needs of the residents?
  • 4What is your process for maintaining high standards of cleanliness and hygiene in the resident rooms and common areas?
  • 5Could you describe the daily activities and social programs available to help residents stay engaged with the community?
  • 6How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The therapists are exceptional. I have had the same group of therapist for all three of my visits here and I’ve also had therapist at Athletico and I’ve also had home therapist and these at Alta are by and far the very best.

Rehab patient · 2026★★★★★

The therapy team is phenomenal which is the only reason I haven’t rated this place 2 stars, the physical therapy team is phenomenal which is the only reason I haven’t rated this place 2 stars, the nursing care is more than lacking.

Long-term resident's family · 2023★★★☆☆

The wound care team works hard to take care of your wound 7 days a week. This facility has more staff on weekends than Warren Barr gold coast has Monday through Friday, much better food, and medical staff.

Rehab patient · 2023★★★★★
Source: 161 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
4.08hrs
100%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
48%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility86.3%
Worse than Avg
Here
86.3%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility65.8%
Worse than Avg
Here
65.8%
US
95.5%
IL
91.8%
Cook
87.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility66.5%
Worse than Avg
Here
66.5%
US
93.4%
IL
90.0%
Cook
85.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.4%
IL
21.8%
Cook
24.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
14.4%
IL
14.2%
Cook
8.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.8%
Mixed vs Avgs
Here
13.8%
US
19.5%
IL
18.3%
Cook
10.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility19.7%
Worse than Avg
Here
19.7%
US
79.7%
IL
63.1%
Cook
54.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility38.9%
Worse than Avg
Here
38.9%
US
81.8%
IL
69.0%
Cook
55.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Mixed vs Avgs
Here
2.4%
US
1.6%
IL
2.4%
Cook
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
2penalties
Well above state avg (12.0)
38 complaint-triggered
$69,485 in fines

ALTA REHAB AT FAIRMONT shows concerning patterns with 101 deficiencies across 19 surveys, including 31 complaint-triggered incidents where families filed reports about problems. The facility has recurring issues with accident prevention and safety, medication management, and infection control that persist across multiple inspections. Most recently cited for abuse/neglect prevention in January 2025, the facility continues to struggle with basic resident protection despite repeated corrections.

Mar 16, 2026Complaint
1
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Dec 11, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 12, 2025Routine
15
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Sep 4, 2025Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

May 29, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

May 6, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Jan 25, 2025

$47,918

Fine

Aug 1, 2024

$3,666

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alta Rehab at Fairmont

Organization Type

for profit

Chain Affiliation

Chain Name

Aperion Care

Chain Size

33 facilities nationwide

Chain avg rating: 2.0/5 · Rank 12 of 32

Ownership & Management

Owners

Lan 3 Op LLC

Owner · Organization

100%

David a Berkowitz Delta Trust

Owner (parent company) · Organization

28%

Joshua Hoffman Tr Joshua Hoffman Ttee

Owner (parent company) · Organization

5%

Lan 3 Investor Group LLC

Owner (parent company) · Organization

20%

Yosef Meystel Delta Trust

Owner (parent company) · Organization

28%

Goldfarb, Brian

Owner (parent company)

Ulbert, Lisa

Owner (parent company)

Berkowitz, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Peterson, CindyManaging Control - Governing BodyUlbert, LisaManaging Control - Governing BodySpector, JenniferOfficer / DirectorUlbert, LisaOfficer / DirectorAperion Care INCManager
Source: Medicare provider data

Contact

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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