Continental Nursing & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 59 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (34 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Low staff turnover (stable workforce) · Worst in INFINITY HEALTHCARE CONSULTING chain · $375,134 in fines · Abuse citation
What this means for your family
While the facility has a history of strong rehab services, the recent transition to private ownership has led to consistent reports of understaffing and communication gaps. If you are considering this facility, we strongly advise you to visit during off-hours and weekends to observe staffing levels firsthand and ask management specifically how they address the reported shortages of basic supplies.
Google Reviews
Google Reviews
59 reviews on Google“Continental Nursing & Rehab Center (formerly Wesley Place) has experienced a significant decline in reputation following its transition to private ownership under Aperion Care. While some families still praise the therapy team and individual staff members, many recent reviews highlight critical issues with understaffing, poor communication, and a lack of basic supplies. Potential families should be aware of the stark contrast between long-term positive experiences and recent reports of neglect and operational instability.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy services
- Some individual staff members are described as compassionate and professional
- Clean and well-maintained physical environment in some areas
- Helpful admissions and social work support
Concerns
- Severe understaffing leading to slow response times (mentioned by 7 reviewers)
- Poor communication with family members regarding patient care (mentioned by 5 reviewers)
- Shortage of basic supplies (towels, gowns, oxygen equipment) (mentioned by 3 reviewers)
- Inconsistent hygiene and grooming care for residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is the average response time for a call light, especially during evening and overnight shifts?
- 2How does your team ensure consistent communication with families regarding daily changes in a resident's health or care plan?
- 3Can you walk me through your current process for ensuring that basic supplies, such as linens and oxygen equipment, are always readily available for residents?
- 4What specific protocols are in place to ensure that residents receive consistent support with daily hygiene and grooming needs?
- 5Since your physical and occupational therapy programs are highly regarded, how are these services integrated into the daily routine for residents who need them?
- 6How do you manage medication administration to ensure accuracy and timely delivery for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“My mom had stayed here twice before for rehab with the stay being decently satisfactory. She is presently here for her third time, but now Aperion Care owns or manages the facility... Now, basic, essential supplies like towels and gowns are in short supply; staffing is significantly reduced.”
“My rating should be minus zero. The lack of competence, care, and most of all COMMUNICATION!!!!! is way below professional. Half the staff don't know what they're doing, and some of the others just don't care.”
“My loved one was just admitted. I thought I did a good job researching and chose this place because of the high staff rating. But I just read a review about this place being purchased and since then the care and quality has diminished. I believe it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of repeated deficiencies that families have frequently reported to state authorities, with 75 of 109 deficiencies triggered by complaints. Recurring problems include accident prevention and resident safety, medication management, nutrition and food services, and protection from abuse and neglect. While all cited deficiencies show correction dates, the persistent nature of safety and medication issues across multiple surveys suggests ongoing operational challenges families should carefully evaluate.
Jan 2, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Sep 29, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 27, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 20, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Payment Denial
May 30, 2025
18-day denial
Fine
May 30, 2025
$66,248
Fine
Feb 26, 2025
$91,936
Fine
Jan 9, 2025
$27,002
Fine
Aug 9, 2024
$30,570
Fine
Jan 18, 2024
$17,114
Fine
Sep 5, 2023
$4,587
Fine
Aug 28, 2023
$4,587
Fine
Aug 21, 2023
$4,587
Fine
Aug 14, 2023
$4,587
Fine
Aug 7, 2023
$4,587
Fine
Jul 17, 2023
$13,762
Fine
Jun 26, 2023
$4,587
Fine
Jun 23, 2023
$14,857
Fine
Jun 20, 2023
$4,587
Ownership & Operations
Who Operates This Facility
Continental Nursing & Rehab Center
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 53 of 69 (Worst)
Ownership & Management
Owners
A&f Realty LLC
Owner · Organization
Gubin Enterprises Limited Partnership
Owner · Organization
C&w Realty Investments LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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