Nursing HomeMedicaid Medicare 5-star

Fort Tryon Center for Rehabilitation and Nursing

Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy programs. Still worth an in-person visit.

801 W 190th St, Manhattan · New York, NY 10040|205 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 242 Google reviews

(212) 543-6400 Directions Website

Street View

Email Fort Tryon Center for Rehabilitation and Nursing to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Fort Tryon Center for Rehabilitation and Nursing has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy programs and clean, modern-looking lobby and common areas. Review the component ratings and current source records before deciding.

Google Reviews

242 public Google reviews available

Fort Tryon Center for Rehabilitation and Nursing receives highly polarized feedback, with many reviewers praising the facility's cleanliness and the dedication of specific staff members, while others report severe neglect and systemic understaffing. Families frequently express frustration over poor communication, hygiene issues, and inadequate care for bedbound residents. While some patients report successful rehabilitation, others have removed their loved ones due to concerns regarding basic safety and responsiveness.

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy programs
Clean, modern-looking lobby and common areas
Some highly dedicated and compassionate individual nurses
Engaging activities and social events for residents

Concerns

Severe understaffing leading to long wait times for basic care (mentioned by 14 reviewers)
Poor hygiene and cleanliness in patient rooms (soiled linens, odors) (mentioned by 9 reviewers)
Lack of communication and difficulty reaching staff/administration (mentioned by 6 reviewers)
Inadequate response to dietary needs and poor food quality (mentioned by 5 reviewers)
Unprofessional or rude behavior from nursing/CNA staff (mentioned by 7 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 203 analyzed

132

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We were so impressed by how modern and clean the lobby and common areas look; what is your daily routine for ensuring the resident rooms and linens stay just as well-maintained?
2The therapy programs here have such a great reputation; could you tell us more about how the physical and occupational therapists work with residents to meet their specific goals?
3How does the nursing team manage communication with families, especially if we have a quick question or need an update on our loved one's care during a busy shift?
4We’d love to hear more about the social calendar—what kind of engaging activities or group events do the residents participate in throughout the week?
5Could you walk us through the process for managing medications and how the staff ensures everything is handled accurately and timely?
6What is the protocol for responding to medical emergencies or changes in health status during the overnight hours?

Personalized based on this facility's data

Key Review Excerpts

“The physical therapy team was very attentive, caring and helpful. However, I believe the nursing staff needs adequate training.”

Long-term resident's family · 2020★☆☆☆☆

“The lack of communication and trying to get a hold of someone is terrible. My mom is bedbound. They have her laying in her poop and urine for hours at a time.”

Long-term resident's family · 2023★☆☆☆☆

“My mother is 90 years old and a resident at Fort Tryon Rehab and Nursing. Nurse Shadows is a God sent. I live many miles away and cannot visit as often as I would like. However, I feel a sense of comfort when I speak with nurse Shadows.”

Long-term resident's family · 2023★★★★☆

Source: 203 Google reviews in the current analysis set; Google reports 242 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.82hrs

Registered nurses for medical care

Total Nursing

3.33hrs

81%

All nurses + aides combined

Staff Turnover

37%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility5.1%

Better than Avg

Here

5.1%

19.5%

13.3%

New york

5.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility4.5%

Better than Avg

Here

4.5%

15.4%

13.7%

New york

11.8%

Residents with depression symptoms

↓ Lower is better

This Facility14.3%

Mixed vs Avgs

Here

14.3%

12.8%

19.4%

New york

23.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility86.0%

Worse than Avg

Here

86.0%

93.5%

91.5%

New york

90.2%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility13.1%

Better than Avg

Here

13.1%

19.0%

19.5%

New york

15.6%

Residents whose walking got worse

↓ Lower is better

This Facility8.6%

Better than Avg

Here

8.6%

14.1%

12.5%

New york

9.3%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility50.8%

Worse than Avg

Here

50.8%

82.0%

77.5%

New york

70.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility66.9%

Worse than Avg

Here

66.9%

79.8%

78.8%

New york

71.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.2%

New york

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

21findings in history

Latest survey: 4 · near NY avg (7.6)

1 complaint-triggered findings

A family filed a complaint leading to a recent deficiency regarding safe living conditions that remains under correction. Fort Tryon Center has recurring issues with fire safety systems, electrical maintenance, and care planning across multiple surveys from 2019-2024. While most deficiencies have been corrected, the pattern shows ongoing challenges with building safety and resident assessment processes that families should discuss during visits.

Dec 18, 2025Routine4 findings

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Dec 18, 2025Complaint1 finding

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jun 21, 2024Routine7 findings

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Mar 17, 2022Routine9 findings

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fort Tryon Center for Rehabilitation and Nursing

Organization Type

for profit

Ownership & Management

Owners

Nakdimen, Shelly

Owner

Webster, Helen

Owner

87%

Key personnel

Webster, HelenW-2 Managing EmployeeKarash, MichaelOfficer / DirectorWebster, HelenOfficer / DirectorWebster, MosheOfficer / DirectorWeiss, AharonOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(212) 543-6400

forttryonrehab.com

801 W 190th St

New York, NY 10040

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

242 reviews from families & visitors

Official Website

Visit forttryonrehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.