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Nursing HomeMedicaid Investigative

Forest Hills Rehabilitation & Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1000 Evergreen Avenue, Weatherly, PA 18255200 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 113 Google reviews

5
4
3
2
1

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 8.0)

Bottom 25% in PA · Worst in CENTURY HEALTHCARE chain · $69,160 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is widely recognized for its cleanliness and friendly atmosphere, making it a visually appealing choice. However, because multiple reviewers have reported significant issues with staffing levels, medication delays, and meal quality, we strongly recommend you visit during off-hours and ask specifically about their nurse-to-patient ratios on weekends.

Google Reviews

Google Reviews

113 reviews on Google
Forest Hills Rehabilitation & Healthcare Center receives high praise for its cleanliness, lack of odors, and a friendly, professional staff that many families describe as caring. While many reviewers highlight positive experiences with admissions and therapy, a subset of critical reviews raises serious concerns regarding neglect, poor meal quality, and understaffing. Families considering this facility should weigh the frequent reports of a well-maintained environment against the specific, concerning allegations of inconsistent care and communication.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean10.0Activities8.0Meds3.0MemoryN/AComms6.0ValueN/A

Strengths

  • Exceptionally clean and odor-free facility
  • Friendly, professional, and attentive nursing staff
  • Effective physical and occupational therapy programs
  • Helpful and transparent admissions department

Concerns

  • Understaffing leading to slow response times and neglect (mentioned by 4 reviewers)
  • Poor quality, unappealing, or nutritionally inadequate meals (mentioned by 3 reviewers)
  • Inconsistent hygiene and grooming care for residents (mentioned by 3 reviewers)
  • Poor communication regarding medical status or belongings after death (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02020(1)4.22021(5)4.32022(6)4.12023(15)4.62024(25)4.12025(14)4.82026(34)

Distribution · 100 analyzed

5
82
4
5
3
2
2
1
1
10
14 reviews posted between Mar 17, 2026Mar 18, 2026 · 14 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they press their call buttons?
  • 2I noticed the facility is highly rated for cleanliness; how do you balance maintaining that environment while ensuring consistent daily hygiene and grooming support for each resident?
  • 3Could you walk me through the process for how family members are updated on changes in a resident's medical status or medication management?
  • 4We appreciate that you are active in responding to feedback online; how do you use that input to improve the dining experience and nutritional variety for residents?
  • 5What does a typical daily activity schedule look like to keep residents engaged, and how do you encourage participation for those who may be less mobile?
  • 6In the event of a medical emergency, what is your internal procedure for coordinating care and notifying the primary family contact?

Personalized based on this facility's data


Key Review Excerpts

I have toured my nursing homes than I care to remember. Forest Hills is the brightest, cleanest that I have ever seen. Patients are dressed appropriately and look well groomed. The lack of odors hits you right in the face.

Prospective family member · 2025★★★★★

My sister lives at Forest Hills Rehab & Healthcare center. She and I are very pleased with the caring and efficient staff, the cleanliness & the pleasant environment of the facility. The administrator, nurses, social services, therapy, food service and business office staff have all been responsive and a pleasure to deal with.

Long-term resident's family · 2024★★★★★

Today we went to pick up our Fathers belongings after he passed away half of his stuff was missing. All his stuff was thrown in a clear garbage bag that was ripped. How would they like if I threw their parents belongings in a freaking garbage bag and thrown on the floor.

Family member · 2024☆☆☆☆
Source: 113 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
3.48hrs
85%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.3%
PA
18.4%
Carbon
35.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
14.4%
PA
17.5%
Carbon
25.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.7%
Worse than Avg
Here
78.7%
US
93.4%
PA
87.1%
Carbon
95.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
15.5%
PA
17.7%
Carbon
21.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility93.9%
Mixed vs Avgs
Here
93.9%
US
95.5%
PA
93.5%
Carbon
100.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.8%
Mixed vs Avgs
Here
23.8%
US
19.4%
PA
26.0%
Carbon
26.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility21.5%
Worse than Avg
Here
21.5%
US
79.8%
PA
68.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility49.1%
Worse than Avg
Here
49.1%
US
81.8%
PA
69.2%
Carbon
81.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
PA
1.4%
Carbon
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (10.1)
15 complaint-triggered
$69,160 in fines

This facility shows a concerning pattern with families filing 16 complaints that triggered federal inspections, including recurring issues with protecting residents from abuse and neglect. The most frequent problems involve resident protection from harm, care planning and daily living assistance, and medication management. While all deficiencies show correction dates, the pattern of repeated abuse/neglect violations and high volume of family complaints suggests ongoing quality concerns that warrant careful consideration during any visit.

Mar 13, 2026Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jan 2, 2026Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Aug 13, 2025Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 16, 2025Routine
7
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 13, 2025Complaint
1
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jul 12, 2024Routine
9
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · PatternCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Forest Hills Rehabilitation & Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Century Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 1.9/5 · Rank 7 of 10 (Worst)

Ownership & Management

Owners

Century Pennsylvania Holdco LLC

Owner · Organization

100%

Century I Tbd Holdco LLC

Owner (parent company) · Organization

Kulanu Oc Trust

Owner (parent company) · Organization

Klein, Efraim

Owner (parent company)

Key personnel

Berdugo, ShaiManaging Control - Governing BodyKlein, EfraimOfficer / DirectorBerdugo, ShaiManagerLee, RichardManagerRosenfeld, EdwardManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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