Mahoning Operating LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 27 Google reviews
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What this means for your family
This facility is highly regarded for its therapy department and compassionate nursing care, making it a strong candidate for rehabilitation. However, families should be aware of potential communication gaps with administration; ensure you have a direct contact person before admission to avoid the difficulties reported by others.
Google Reviews
Google Reviews
27 reviews on Google“Mahoning Operating LLC receives high praise for its dedicated therapy team and compassionate nursing staff, with many families noting a warm, family-like environment. However, some reviewers have raised serious concerns regarding administrative responsiveness and instances of severe neglect, suggesting that experiences can be inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Excellent, patient therapy staff
- Warm and compassionate nursing care
- Clean and well-maintained facility
- Consistent, long-term leadership
Concerns
- Poor administrative communication and responsiveness (mentioned by 2 reviewers)
- Understaffing impacting quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, how do you ensure that residents receive consistent, one-on-one attention throughout the day?
- 2I noticed that communication can sometimes be a challenge; what is the best way for our family to stay updated on our loved one's care and daily progress?
- 3The therapy staff is highly praised here; how do you integrate their work into the residents' daily routines to keep them active and engaged?
- 4With 10 recent state violations, what specific steps is leadership taking to improve facility oversight and address those regulatory concerns?
- 5In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly is the family typically notified?
- 6I see that you engage with some online feedback; how do you use that input from families to improve the day-to-day experience for residents?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff is excellent. They are always smiling and laughing and having fun and still doing their job. It makes therapy fun and not oh no, not this again.”
“The administration at Mahoning Post Acute has been in place for a long time, and it really shows in the quality of care the residents receive. The team follows strong, consistent leadership, and the staff are always kind, attentive, and compassionate.”
“I have tried calling to arrange a visit with my mother for possible admission. I called social services (who nursing told me I need to speak to) on Wednesday and Friday, leaving voicemail both days. No call.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent issues requiring careful consideration, with 27 deficiencies across recent surveys in fire safety, care planning, and medication management. Fire safety violations have recurred across multiple inspections, particularly problems with smoke doors and sprinkler systems. One family filed a complaint about pressure ulcer care that resulted in a deficiency finding. While all issues have correction plans, the pattern of recurring problems suggests ongoing challenges with maintaining consistent standards.
Apr 7, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 12, 2025Routine11
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Apr 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 21, 2025Routine7
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Mar 22, 2024Routine8
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Mahoning Operating LLC
for profit
Ownership & Management
Owners
Sapphire Unlimited Holdings INC.
Owner · Organization
Mickey, Devon
Owner (parent company)
Mickey, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit mahoningnursing.org
Medicare data downloads
Original nursing home datasets
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