Forest City Rehab & Nrsg Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (18 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Significantly below average staffing · Worst in SABA HEALTHCARE chain · $192,920 in fines
What this means for your family
This facility has a history of severe hygiene and neglect concerns, including reports of pest infestations and slow response times to medical needs. We strongly advise families to conduct an unannounced visit and observe the cleanliness of the environment and staff responsiveness before considering placement.
Google Reviews
Google Reviews
24 reviews on Google“Forest City Rehab & Nursing Center receives highly polarized feedback, with recurring reports of severe neglect, poor hygiene, and pest infestations. While some reviewers praise specific staff members for their kindness, many families express deep concern regarding slow response times to call lights, inadequate medical oversight, and unprofessional communication.”
Quality Themes
Tap a score for detailsStrengths
- Individual staff members praised for kindness
- Some residents report positive therapy experiences
- Helpful social services in specific instances
Concerns
- Neglect and slow response to call lights (mentioned by 4 reviewers)
- Pest infestations (bed bugs, cockroaches, maggots) (mentioned by 3 reviewers)
- Unprofessional staff and poor communication (mentioned by 4 reviewers)
- Poor quality or lack of food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on facility maintenance, what specific protocols are currently in place to ensure ongoing hygiene and pest control throughout the building?
- 2I noticed the facility has a large capacity; how do you ensure that call lights are answered promptly and that residents receive consistent attention throughout the day?
- 3Could you walk me through your process for communicating updates to families, especially when there are changes in a resident's medication or health status?
- 4What steps are being taken to improve the quality and variety of the dining experience for residents who have specific dietary needs or preferences?
- 5How does your team handle medical emergencies or urgent health concerns during evening and weekend hours when staffing levels may fluctuate?
- 6I see that you occasionally respond to feedback online; how do you use that input to make tangible improvements to the daily care provided here?
Personalized based on this facility's data
Key Review Excerpts
“He had severe adema and had put himself on a wound vac so he needed to be in a medical setting. 3 days after he was transferred from the hospital to the nursing home TO RECOVER he died from a 'heart attack'. I had seen my dad the night before he passed and he said he would hit the call button and it would take sometimes hours for someone to come check on him.”
“A residents family member came to pick up family members for a visit and the family brought the resident’s wheelchair back in cause it was full of maggots and was so wet from urine cause CNA’s refuse to help residents in timely matter.”
“I was told half truths concerning questions that I would ask them concerning my sister. I feel like some of the staff do not care about the residents there. They do not have time for them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints that triggered 39 of 105 total deficiencies, indicating ongoing concerns about care quality. The facility has recurring issues with pressure ulcer care, medication management, and protecting residents from abuse and neglect. While the facility reports correcting all violations, the persistent nature of complaints - especially regarding wound care appearing multiple times through 2025 and medication errors continuing to surface - suggests systemic challenges in maintaining consistent, safe care standards.
Mar 9, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 23, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Feb 6, 2026Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 19, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nov 19, 2025Complaint6
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 22, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Jan 28, 2025
$5,044
Fine
Oct 24, 2024
$136,731
Fine
Apr 11, 2024
$39,965
Payment Denial
Apr 11, 2024
5-day denial
Fine
Dec 7, 2023
$11,180
Ownership & Operations
Who Operates This Facility
Forest City Rehab & Nrsg Ctr
for profit
Chain Affiliation
Saba Healthcare
11 facilities nationwide
Chain avg rating: 1.4/5 · Rank 4 of 11 (Worst)
Ownership & Management
Owners
Fredsign Holdings I LLC
Owner · Organization
Blonder, Moshe
Owner
Levovitz, Yeruchom
Owner
Singer, Aharon
Owner
Webster, Shimon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit forestcityrehab.com
Medicare data downloads
Original nursing home datasets
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