Alpine Fireside Health Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews
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What this means for your family
While the rehabilitation department is frequently praised for its effectiveness, the facility has a history of serious complaints regarding patient neglect and administrative transparency. We strongly advise families to conduct unannounced visits and ask detailed questions about their protocols for call-light response times and medication management before committing.
Google Reviews
Google Reviews
25 reviews on Google“Alpine Fireside Health Center receives highly polarized feedback, with some families praising the rehabilitation therapy and compassionate nursing staff, while others report severe neglect and administrative dishonesty. Critical concerns include reports of unaddressed medical needs, poor communication regarding patient health, and allegations of unethical business practices. Families considering this facility should be aware of the significant disparity between positive rehab experiences and reports of substandard long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy department
- Compassionate and attentive nursing staff (in select cases)
- Supportive social services team
Concerns
- Neglect of basic patient needs and hygiene (mentioned by 3 reviewers)
- Poor communication and dishonesty from administration (mentioned by 3 reviewers)
- Slow or non-existent response to call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation therapy department; could you tell us more about how the therapists work with residents to maintain their mobility?
- 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
- 3What specific protocols are in place to ensure that medication management is handled with 100% accuracy and that families are kept informed of any changes?
- 4Could you walk us through your daily routine for maintaining cleanliness and hygiene in the resident rooms and common areas?
- 5How does the administration ensure consistent and transparent communication with families regarding a resident's care plan and any changes in their condition?
- 6What kind of social activities or community events does the social services team organize to keep residents engaged and connected?
Personalized based on this facility's data
Key Review Excerpts
“The PT department is top notch! The social services are amazing and kept us updated on her progress and worked very hard on finding Mom a great place to go after rehab.”
“The entire staff worked non-stop and faithfully as a team; from cleaning staff, cafeteria staff, all levels of nursing staff, and the administrative staff. Not only did they take care of her needs and every single aspect of her comfort, they took care of us, the family.”
“I arrived on Friday and they said that they didn’t have any medication for me and I was in a lot of pain. I finally remembered that I had some in my purse, by then I was beside myself with pain.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alpine Fireside has had multiple families file complaints about safety hazards and accident prevention issues, which have repeatedly occurred across surveys from 2023-2026, suggesting persistent problems with resident supervision. The facility also shows ongoing deficiencies in infection control, pressure ulcer care, and food safety. While all violations report correction dates, the recurring nature of safety and care issues, particularly those prompting family complaints, warrants careful consideration during your visit.
Mar 31, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jan 21, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Jan 5, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 10, 2025Routine5
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Dec 7, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 18, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
Dec 7, 2025
35-day denial
Ownership & Operations
Who Operates This Facility
Alpine Fireside Health Center
for profit
Ownership & Management
Owners
Njolstad-Oksnevad, Ellen
Owner
Oksnevad, Erik
Owner
Oksnevad, Roy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit alpinefireside.com
Medicare data downloads
Original nursing home datasets
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