Fairhaven Christian Ret Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 80 Google reviews
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What this means for your family
Fairhaven is widely regarded for its friendly staff and vibrant community atmosphere, making it a strong choice for independent or assisted living. However, families of residents with high-acuity needs should have a detailed conversation with management about staffing ratios and security protocols to ensure their loved one will receive the necessary level of personalized attention.
Google Reviews
Google Reviews
80 reviews on Google“Fairhaven Christian Retirement Center receives high praise for its friendly, caring staff and clean, welcoming environment. While many families report excellent experiences and a strong sense of community, some reviewers have raised concerns regarding staffing levels and the facility's ability to provide individualized attention to residents with complex needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean, well-maintained facility
- Strong sense of community and Christian values
- Active social calendar and holiday events
Concerns
- Insufficient staffing levels to provide individualized attention (mentioned by 2 reviewers)
- Inadequate security or oversight regarding resident safety/theft (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We love hearing about the strong sense of community and Christian values here; how are those values integrated into the daily spiritual life of the residents?
- 2With such a high rating for your nursing staff, how do you ensure that every resident receives personalized attention during busy shifts?
- 3What does a typical day look like for residents, and how do you celebrate holidays or special community events?
- 4Can you tell us more about the specific programming and support available for residents who may need memory care?
- 5How do you manage resident safety and security within the facility to ensure everyone feels protected?
- 6What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My mother was at Fairhaven for 14 years, in independent and assisted sections, and then in the nursing center. The staff, besides being very good at what they do, are kind and caring.”
“Mom loves it here. It's safe, warm, has good food, and mainly an Excellent staff of really caring professionals that work 24/7. And Chapel, daily and weekly events and parties for all the holidays!”
“I visited for the first time today. I was amazed how friendly the staff is, clean building, and decorations were so festive. I chatted with a few residents who were headed to lunch, they said they really like it here and we're glad to call this place home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing multiple complaints about safety hazards and accident prevention, with six complaint-triggered deficiencies since 2023. The most recurring issues involve accident prevention and supervision, medication management errors, and infection control problems. While all deficiencies have correction dates, the repeated safety violations - including one escalating to more serious harm in March 2025 - suggest ongoing challenges in maintaining consistent resident protection and care quality.
Mar 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 26, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 8, 2025Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 13, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 27, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 15, 2024Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Federal Penalties
Fine
Mar 26, 2025
$120,225
Ownership & Operations
Who Operates This Facility
Fairhaven Christian Ret Center
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit fairhaven.cc
Medicare data downloads
Original nursing home datasets
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