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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 81 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Fairhaven Christian Ret Center has a middle-range Medicare overall rating. Strengths include warm, attentive nursing staff. Some reviewers note concerns about insufficient staffing levels to provide individualized attention (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Fairhaven Christian Retirement Center receives high praise for its friendly, caring staff and clean, welcoming environment. While many families report excellent experiences and a strong sense of community, some reviewers have raised concerns regarding staffing levels and the facility's ability to provide individualized attention to residents with complex needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 85 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My mother was at Fairhaven for 14 years, in independent and assisted sections, and then in the nursing center. The staff, besides being very good at what they do, are kind and caring.”
“Mom loves it here. It's safe, warm, has good food, and mainly an Excellent staff of really caring professionals that work 24/7. And Chapel, daily and weekly events and parties for all the holidays!”
“I visited for the first time today. I was amazed how friendly the staff is, clean building, and decorations were so festive. I chatted with a few residents who were headed to lunch, they said they really like it here and we're glad to call this place home.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing multiple complaints about safety hazards and accident prevention, with six complaint-triggered deficiencies since 2023. The most recurring issues involve accident prevention and supervision, medication management errors, and infection control problems. While all deficiencies have correction dates, the repeated safety violations - including one escalating to more serious harm in March 2025 - suggest ongoing challenges in maintaining consistent resident protection and care quality.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 26, 2026
$28,985
Fine
Mar 26, 2025
$120,225
Fairhaven Christian Ret Center
nonprofit
Owners
Undisclosed
Ownership Data Not Available · Organization
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Official Website
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