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Nursing HomeMedicaid

First Community Village Healthcare Ctr

Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and grounds. Still worth an in-person visit.

1800 Riverside Drive, Columbus, OH 4321247 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 87 Google reviews

5
4
3
2
1
First Community Village Healthcare Ctr Nursing Home in Columbus, OH — Street View
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What this means for your family

First Community Village offers an exceptional environment for independent living with beautiful amenities and a strong social culture. However, families considering the healthcare or rehab center should be aware of recurring reports of understaffing and inconsistent nursing care; we recommend visiting during off-hours and asking specifically about nurse-to-patient ratios.

Google Reviews

Google Reviews

87 reviews on Google
First Community Village is a large, multi-level senior living campus that receives high praise for its beautiful grounds, extensive amenities, and vibrant independent living community. However, the healthcare and rehabilitation center faces significant criticism regarding inconsistent nursing care, understaffing, and poor communication, with several families reporting concerns about neglect and responsiveness.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean7.0Activities9.0MedsN/AMemory8.0Comms3.0Value4.0

Strengths

  • Beautiful, well-maintained campus and grounds
  • Extensive social activities and interest groups
  • Strong rehabilitation therapy department
  • Modern, clean independent living facilities

Concerns

  • Understaffing leading to slow response times and neglect (mentioned by 5 reviewers)
  • Inconsistent or poor nursing care quality (mentioned by 4 reviewers)
  • Poor communication and lack of responsiveness to family inquiries (mentioned by 3 reviewers)
  • Issues with food quality and temperature (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(8)'20(1)'22(25)'24(3)'26(4)

Distribution · 92 analyzed

5
71
4
3
3
0
2
5
1
13
21 reviews posted between Jul 29, 2022Jul 30, 2022 · 21 were 5-star

How They Respond to Reviews

35%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the variety of interest groups on campus, how do you help new residents integrate into these social activities to ensure they feel connected?
  • 2I noticed the facility has a strong reputation for its rehabilitation therapy; how do you coordinate that care with the nursing staff to ensure consistency?
  • 3What is your current process for keeping families updated on a resident’s health status, and who is the primary point of contact for these inquiries?
  • 4With the current staffing levels, what steps are you taking to ensure that residents receive timely assistance when they use their call lights?
  • 5How do you monitor and maintain the quality and temperature of meals to ensure they meet the residents' expectations?
  • 6In the event of a medical emergency, what is your protocol for notifying family members, and how quickly can we expect an update?

Personalized based on this facility's data


Key Review Excerpts

The PT staff was fantastic, however the nursing staff was understaffed, inconsistent and at times negligible.

Rehab patient's family · 2023★★★★★

The food could be better and warmer. I don't recommend waking patients at 6.30am to serve cold eggs. Common sense should always prevail over getting the job done.

Rehab patient · 2023★★★★

My Mother has not had therapy for 2 days. The therapy not good. She was not out of bed today. She will not eat the food. She's needs to lost so much weight. The staff testy.

Long-term resident's family · 2022☆☆☆☆
Source: 87 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.06hrs
OK
Registered nurses for medical care
Total Nursing
5.46hrs
OK
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
12.1%
OH
28.2%
Franklin
12.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility15.9%
Worse than Avg
Here
15.9%
US
5.3%
OH
6.3%
Franklin
6.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.5%
OH
25.4%
Franklin
22.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.0%
Mixed vs Avgs
Here
7.0%
US
14.4%
OH
5.8%
Franklin
14.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Franklin
95.7%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility10.1%
Worse than Avg
Here
10.1%
US
3.2%
OH
3.3%
Franklin
3.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.8%
Better than Avg
Here
94.8%
US
81.8%
OH
78.4%
Franklin
86.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.0%
Better than Avg
Here
82.0%
US
79.7%
OH
75.6%
Franklin
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
OH
1.2%
Franklin
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Well below state avg (10.1)
2 complaint-triggered
$26,685 in fines

This facility has ongoing concerns across multiple care areas, with families filing complaints about pain management and meal service issues. The most recurring problems involve fire safety systems, pain management, and medication management, with pain management deficiencies appearing in three separate surveys from 2023-2025. While the facility corrects identified issues, the pattern of repeat deficiencies in critical care areas suggests persistent operational challenges that families should discuss during visits.

Jun 23, 2025Routine
7
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Apr 9, 2024Complaint
1
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jul 24, 2023Routine
23
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0800Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jul 24, 2023Complaint
1
0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Mar 5, 2020Routine
9
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Federal Penalties

Fine

Jun 23, 2025

$17,345

Ownership & Operations

Who Operates This Facility

Owner / Operator

First Community Village Healthcare Ctr

Organization Type

nonprofit

Ownership & Management

Owners

Fcv Corporation

Owner · Organization

100%

Key personnel

Adcock, HeatherOfficer / DirectorBarkin, VictoriaOfficer / DirectorBloomfield, SallyOfficer / DirectorDavis, John TerranceOfficer / DirectorHoff, AngelaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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