Majestic Care of Columbus LLC
Strong Medicare quality ratings; families often praise compassionate end-of-life and hospice care. Still worth an in-person visit.
based on 32 Google reviews
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What this means for your family
This facility provides exceptional, loving care for patients in hospice or respite stages. However, families must be vigilant regarding medication schedules and hygiene, as multiple reviewers have noted significant lapses in these areas.
Google Reviews
Google Reviews
32 reviews on Google“Families seeking long-term care should proceed with caution, as reviews are deeply polarized. While some residents and families praise the compassionate care during end-of-life and respite stays, multiple reviewers report serious issues regarding medication delays, cleanliness, and slow response times from staff.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life and hospice care
- Friendly and professional staff members
- Convenient location near hospitals
- Supportive respite care services
Concerns
- Delays in medication administration (mentioned by 2 reviewers)
- Slow staff response to call lights (mentioned by 2 reviewers)
- Issues with facility cleanliness and hygiene (mentioned by 3 reviewers)
- Inconsistent staff attitude and professionalism (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With your impressive 5-star CMS overall rating, what are the specific care practices that help you maintain such high standards for your residents?
- 2I noticed the team is very active in responding to feedback online; how does the facility use family input to improve the resident experience?
- 3Since the staffing rating is a key part of care, how does the facility ensure there is always enough support for residents during busy shifts?
- 4What kind of daily activities or social outings do you have planned to keep the 120 residents engaged and connected with each other?
- 5In the event of a sudden change in health or a medical emergency during the night, what is the specific protocol for getting immediate care?
- 6How does the nursing team work to address and resolve any state or health inspection findings to ensure the facility stays at its best?
Personalized based on this facility's data
Key Review Excerpts
“Majestic Care was a convenient and helpful nursing home and hospice for the last few amounts my mother's life. They assisted me in lovingly caring for my Mama in her final days.”
“My husband has no problem staying there and has complimented the staff on how well they care for him medically and the lovingkindness they display.”
“The staff was really nice and friendly. The room was clean. They would always come and make sure I got clean up every morning . They would come and make sure I ate my meals or come and check to see if I wanted to participate in the activity that was happening that day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies with families filing multiple complaints leading to 15 violations. The most frequent problem areas are resident rights issues, medication management, and quality of care including daily living assistance and infection control. While the facility corrects violations when cited, the same issues repeatedly surface across surveys, suggesting systemic problems that persist over time rather than lasting improvements.
Dec 9, 2025Routine5
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Dec 9, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 12, 2025Routine7
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 14, 2025Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Environmental Deficiencies
Have enough backup water supply for essential areas of the nursing home.
Oct 1, 2024Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Aug 5, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Jan 14, 2025
$79,952
Payment Denial
Jan 14, 2025
1-day denial
Fine
Feb 22, 2024
$31,331
Ownership & Operations
Who Operates This Facility
Majestic Care of Columbus LLC
for profit
Chain Affiliation
Majestic Care
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 34 (Best)
Ownership & Management
Owners
Mdg Majestic Ohio Operations Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit majesticcare.com
Medicare data downloads
Original nursing home datasets
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