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Assisted Living

Fieldstone Memory Care

Families consistently rate this highly — reviewers highlight compassionate and dedicated caregivers. Schedule a visit to confirm the fit.

4120 Englewood Ave, Yakima, WA 9890858 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.3/5

based on 29 Google reviews

5
4
3
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1

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What this means for your family

Fieldstone Memory Care is frequently praised for its compassionate staff and high-quality dining, making it a strong contender for those prioritizing a warm, resident-focused environment. However, because multiple families have raised concerns regarding management communication and hygiene standards, we strongly recommend you conduct an unannounced visit to observe the facility's cleanliness and staff-to-resident interaction firsthand.

Google Reviews

Google Reviews

29 reviews on Google
Fieldstone Memory Care receives high praise for its compassionate, dedicated staff and clean, welcoming environment, with many families expressing deep gratitude for the care provided to their loved ones. However, some reviewers report significant concerns regarding management, communication, and basic hygiene standards for residents. Families should be aware of these conflicting experiences, as some report excellent care while others cite neglect and poor administrative oversight.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean7.0Activities8.0MedsN/AMemory7.0Comms3.0Value8.0

Strengths

  • Compassionate and dedicated caregivers
  • Clean and well-maintained facility
  • Strong, supportive nursing staff
  • Personable and involved management team

Concerns

  • Poor management and lack of communication (mentioned by 2 reviewers)
  • Inadequate hygiene and grooming care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(2)'21(4)'23(2)'25(1)'26(1)

Distribution · 35 analyzed

5
28
4
0
3
0
2
1
1
6

How They Respond to Reviews

76%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management team engages with feedback online; how does the leadership team stay in touch with families regarding day-to-day updates?
  • 2We've heard great things about the compassion of your caregivers, but how do you ensure that personalized grooming and hygiene routines are consistently maintained for each resident?
  • 3What does a typical day of activities and social engagement look like for the residents here at Fieldstone?
  • 4With your strong nursing staff on hand, what is the specific protocol for handling a medical emergency during the overnight hours?
  • 5Since the facility is so well-maintained, how often are the common areas and resident rooms deep-cleaned to ensure a comfortable environment?
  • 6How does the management team ensure that communication remains seamless between the staff and our family members regarding any changes in care?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff have advocated on her behalf for various programs and support that have improved her quality of life in many ways.

Long-term resident's family · 2018★★★★★

The thoughtfulness and dedication of each staff member with whom we interacted was impressive. It was obvious that they very much cared about their work and their patients.

Memory care family member · 2024★★★★★

Management unacceptable - they don’t keep appropriate records, treat family poorly and do not communicate well.

Family member · 2023★★☆☆☆
Source: 29 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
16deficiencies
Mar 19, 2026Fire

The initial inspection on 03/02/2026 resulted in 'Disapproved' status. Following corrections, a subsequent inspection on 03/19/2026 resulted in an 'Approved' status.

Fire safety, evacuation and lockdown planIFC 404.2 2021

The facility failed to provide documentation of the first quarter noc shift fire drill, and the fourth quarter swing shift drill within the past twelve months. (Corrected)

Lock and LatchesIFC 1010.2.4 2021

The following emergency egress and exit doors were equipped with an electronic keypad locks and there was no instructional signs within six feet of the door to unlock the door: Doors at the East entrance to Rooms 1-20, Doors at the West entrance to Rooms 21-40, and the West exit corridor door. (Corrected)

Jun 9, 2025Fire

The inspection indicates that the previously observed violations from the 05/06/2025 inspection were corrected by the 06/09/2025 follow-up.

Relocatable power taps and current tapsIFC 603.5

In Room 26 there was an unfused power strip in use.

Sprinkler systems testing and maintenanceIFC 903.5

The facility failed to provide documentation of the annual forward flow testing on the fire sprinkler system.

May 16, 2025Investigation

The document also references an additional compliance determination #61922 with a completion date of 07/01/2025, where no deficiencies were found during a follow-up inspection.

Resident rightsWAC 388-78A-2660Corrected Jun 6, 2025

Staff performed a digital disimpaction on a resident who expressed pain verbally and through facial expressions, and did not stop the procedure when asked by the resident. The facility failed to ensure care was provided in a manner that maintained the resident's dignity.

Jun 18, 2024Dispute

This document represents the results of an Informal Dispute Resolution (IDR) regarding a Statement of Deficiencies report dated 03/27/2024. WAC 388-78A-2100 was deleted, and 388-78A-2310 and 388-78A-2140 received significant edits.

ConsultationWAC 388-78A-2100
ConsultationWAC 388-78A-2310
CitationWAC 388-78A-2140
Mar 27, 2024Investigation

Includes follow-up inspection letter indicating deficiencies were corrected as of 06/25/2024, and an amended letter regarding IDR results referencing additional WAC 388-78A-2090 and 388-78A-2310 violations.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Mar 27, 2024

Facility failed to develop and document Negotiated Service Agreements (NSA) that included specific care plans, service frequencies, and resident preferences for 7 of 8 sampled residents.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Mar 27, 2024

Facility failed to ensure staff member (Staff C) had an initial TB skin test completed within three days of employment; test was completed 106 days late.

May 18, 2023Fire

The inspection report dated 05/18/2023 indicates all violations noted during previous related inspection(s) (dated 04/27/2023) have been corrected.

CleaningIFC 607.3.3 2018

Facility unable to provide documentation for one of two required semi-annual kitchen hood cleanings.

Ceiling Clearance - Storage in BuildingsIFC 315.3.1 2018Corrected Apr 27, 2023

Storage room by East Laundry had items stored less than 18 inches from fire sprinkler heads. Storage height was reduced during inspection.

Other

This is an IDR scheduling letter regarding a Statement of Deficiencies dated March 27, 2024. IDR review meeting is scheduled for June 11, 2024 at 9:30am.

WAC 388-78A-2140
WAC 388-78A-2090
WAC 388-78A-2310
WAC 388-78A-2100

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References & Resources

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