Fianna Hills Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 35 Google reviews

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What this means for your family
While some families report a clean environment and responsive management when grievances are raised, the recurring reports of medication delays and understaffing are significant red flags. If you choose this facility, you must be prepared to advocate daily for your loved one and monitor their medication schedule closely.
Google Reviews
Google Reviews
35 reviews on Google“Fianna Hills Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the facility as clean and caring, while others report severe neglect and administrative failures. Critical concerns frequently cited include chronic understaffing, poor medication management, and a lack of specialized dementia care. Families considering this facility should be prepared to be highly involved in their loved one's daily care to ensure needs are met.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Some staff members described as caring and loving
- Responsive to grievances when addressed directly
Concerns
- Chronic understaffing and slow response times (mentioned by 4 reviewers)
- Poor medication management and failure to follow medical orders (mentioned by 2 reviewers)
- Lack of specialized dementia care and activities (mentioned by 2 reviewers)
- Inaccessible or unresponsive administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We noticed some families mention how clean and well-maintained the facility is; could you tell us more about your cleaning and maintenance routines?
- 2What specific protocols do you have in place to ensure medication is administered accurately and that all medical orders are followed strictly?
- 3How do you ensure that residents' needs are met promptly, especially during busy shifts or overnight hours?
- 4Could you describe the types of daily activities and social events available to keep residents engaged and active?
- 5If we ever have a concern or a grievance, what is the best way to reach the administration to ensure we get a timely response?
- 6What specialized support or programming do you offer for residents who may need extra assistance with memory care or cognitive needs?
Personalized based on this facility's data
Key Review Excerpts
“They need more knowledge and continuing education to take care of any patients with dementia. My father was moved 4 times in 6 months in this home. It sure didn’t help his dementia.”
“This is the WORST place ever. It doesn't even rank a 1 star. My mom came here after surgery and these people wouldn't even give her her pain medicine. We have been waiting over 24 hours to get her medication, she's supposed to get it every 4 hours.”
“This facility was clean and provided adequate care. We did have some issues with assorted things, but when I contacted the facility with my grievances, they were corrected. If your family member is there, you must be proactive in this way.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring issues with fire safety and food handling across multiple surveys, though all deficiencies have been corrected by the provider. The most recent 2025 survey found problems with accident prevention, medication labeling, and food safety, while earlier inspections revealed more extensive issues including fire safety violations, care planning deficiencies, and infection control problems. While the facility addresses identified problems, the persistence of certain safety and dietary concerns across surveys warrants careful consideration during your visit.
Feb 6, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 5, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 31, 2024Routine3
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 28, 2023Routine18
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Ownership & Operations
Who Operates This Facility
Fianna Hills Nursing and Rehabilitation Center
for profit
Ownership & Management
Owners
Rhs Nursing, LLC
Owner · Organization
M&m Hathorn, LLC
Owner (parent company) · Organization
Schaap, LLC
Owner (parent company) · Organization
Hathorn, Michael
Owner (parent company)
Schaap, Don
Owner (parent company)
Schaap, Kimberly
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit fiannahillsnursing.com
Medicare data downloads
Original nursing home datasets
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