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Nursing HomeMedicaid

Fairview Nursing Care Center INC

Strong Medicare quality ratings; families often praise effective rehabilitation and physical therapy programs. Still worth an in-person visit.

69 70 Grand Central Parkway, Forest Hills · Forest Hills, NY 11375200 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 468 Google reviews

5
4
3
2
1
Fairview Nursing Care Center INC Nursing Home in Forest Hills, NY — Street View
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What this means for your family

Fairview has a strong rehabilitation team and engaging activity programs, but the facility suffers from inconsistent care and poor communication. If you choose this facility, visit frequently at unannounced times, especially during evenings and weekends, to monitor your loved one's hygiene and care quality.

Google Reviews

Google Reviews

468 reviews on Google
Fairview Nursing Care Center receives highly polarized feedback, with many families praising the dedicated rehab team and specific staff members like Rose and Juan, while others report severe neglect, unsanitary conditions, and administrative issues. Critical concerns include reports of patients being left soiled for hours, difficulty reaching staff by phone, and allegations of insurance-driven overstaying. Families should be aware that experiences appear to vary significantly depending on the floor and individual staff interactions.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0Activities8.0Meds3.0Memory4.0Comms2.0ValueN/A

Strengths

  • Effective rehabilitation and physical therapy programs
  • Compassionate, standout individual staff members
  • Engaging pet and music therapy activities
  • Helpful admissions and social work coordination

Concerns

  • Neglect and poor hygiene (soiled linens, dirty rooms) (mentioned by 14 reviewers)
  • Difficulty communicating with staff/unanswered phones (mentioned by 9 reviewers)
  • Allegations of insurance fraud or forced overstaying (mentioned by 6 reviewers)
  • Understaffing and slow response times (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

2341.92023(22)4.02024(80)2.52025(45)4.32026(81)

Distribution · 228 analyzed

5
125
4
24
3
6
2
10
1
63
39 reviews posted between Aug 26, 2024Aug 29, 2024 · 33 were 5-star
31 reviews posted between Mar 8, 2026Mar 21, 2026 · 25 were 5-star
24 reviews posted between Mar 18, 2026Mar 27, 2026 · 21 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed that rehabilitation and physical therapy are highlighted as strengths here; could you walk me through how those programs are integrated into a resident's daily routine?
  • 2With the current staffing levels, what is the facility's protocol for ensuring timely responses to call lights and resident assistance requests?
  • 3Could you explain the current housekeeping schedule and the quality control measures in place to ensure that resident rooms and linens are kept consistently clean and sanitary?
  • 4Given the importance of clear communication, what is the best way for family members to reach staff or management to get updates on their loved one's care?
  • 5How does the facility manage medication administration, and what oversight is in place to ensure accuracy and consistency for residents?
  • 6I understand you offer engaging pet and music therapy programs; how are these activities tailored to residents who might need extra encouragement to participate?

Personalized based on this facility's data


Key Review Excerpts

The pet therapy is amazing. The music therapy is totally therapeutic. And the food is good too!

General visitor/family · 2024★★★★

The staff is the highlight of our experience there. They provided strong attention to detail to ensure he properly healed during his stay.

Grandson of resident · 2025★★★★

My grandmother was at the hospital two months ago at lenox - and she needed me after her surgery one of the social workers recommended Fairview, and thank god that she did.

Grandchild of resident · 2024★★★★★
Source: 468 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.85hrs
OK
Registered nurses for medical care
Total Nursing
5.18hrs
OK
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
66%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility99.6%
Worse than Avg
Here
99.6%
US
12.1%
NY
18.9%
Queens
26.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
19.4%
NY
20.2%
Queens
14.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
15.4%
NY
13.8%
Queens
10.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NY
91.3%
Queens
92.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.7%
Mixed vs Avgs
Here
12.7%
US
19.5%
NY
13.3%
Queens
11.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.9%
Worse than Avg
Here
17.9%
US
15.3%
NY
13.8%
Queens
11.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
NY
77.0%
Queens
72.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
NY
78.8%
Queens
78.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Queens
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (7.6)

Fairview Nursing Care Center has shown recurring issues across multiple inspections, with infection control problems appearing in all three surveys (2019, 2021, 2023). Fire safety deficiencies and resident rights violations also persist across multiple inspections. While all violations were reportedly corrected, the pattern of repeated deficiencies in critical areas like infection control and safety suggests ongoing operational challenges families should investigate further during visits.

Dec 8, 2025Routine
12
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Nov 15, 2023Routine
8
0575Potential for harm · PatternCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Oct 25, 2021Routine
11
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fairview Nursing Care Center INC

Organization Type

for profit

Ownership & Management

Owners

Klein, Sara

Owner

Klein, Yaakov

Owner

Key personnel

Ali, AleemManagerVillareal, ZenyManagerAli, AleemAdp of the SnfVillareal, ZenyAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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