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Nursing HomeMedicaid Investigative

Park Terrace Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

59 20 Van Doren Street, Flushing · Corona, NY 11368200 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 71 Google reviews

5
4
3
2
1
Park Terrace Care Center Nursing Home in Corona, NY — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (7 vs median 6.0)

Below average in NY · $50,861 in fines

Source: Medicare data

What this means for your family

While the facility's rehabilitation therapy is frequently praised, the recurring, severe reports of patient neglect and hygiene issues are deeply concerning. If you choose this facility, you must be prepared to be physically present daily to monitor your loved one's care, medication administration, and hygiene, as multiple families report that staff responsiveness is unreliable.

Google Reviews

Google Reviews

71 reviews on Google
Park Terrace Care Center receives highly polarized feedback, with some families praising the rehabilitation therapy and staff, while a significant number of reviewers report severe neglect and poor sanitary conditions. Common complaints include patients being left soiled for extended periods, medication errors, and a lack of responsiveness from nursing staff. Families considering this facility should be aware of the recurring reports regarding inadequate staffing levels and poor hygiene standards.

Quality Themes

Tap a score for details
Food1.0Staff3.0Clean2.0ActivitiesN/AMeds1.0Memory2.0Comms2.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Some staff members described as kind and attentive
  • Clean facility environment (according to positive reviewers)

Concerns

  • Neglect and poor hygiene (soiled patients, bedsores) (mentioned by 9 reviewers)
  • Medication errors and poor medical management (mentioned by 5 reviewers)
  • Unresponsive or rude nursing and aide staff (mentioned by 8 reviewers)
  • Understaffing leading to slow response times (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'17(12)'19(4)'21(9)'23(4)'25(7)'26(4)

Distribution · 75 analyzed

5
29
4
3
3
3
2
4
1
36

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance with hygiene and personal care needs?
  • 2How does your nursing team manage medication administration to ensure accuracy and prevent errors for residents with complex health needs?
  • 3Can you walk us through the daily routine and social engagement opportunities for residents, particularly those in the memory care unit?
  • 4What steps is the facility taking to address the recent CMS health inspection findings and improve the overall quality of care?
  • 5How do you maintain communication with family members regarding changes in a resident's health status or care plan?
  • 6What is your process for monitoring skin integrity and preventing complications like bedsores, especially for residents who require assistance with mobility?

Personalized based on this facility's data


Key Review Excerpts

The room was dirty and they messed up my antibiotics course because it was never given on time. My permanent IV was never cleaned properly.

Rehab patient · 2025☆☆☆☆

I had a family member that was just there and had to be sent back to the hospital because he developed a huge bed sore from not being repositioned properly.

Long-term resident's family · 2022☆☆☆☆

The therapy is amazing tho. But always have to stay on top of staff and absolutely absurd to have to remind professional nurses what to do.

Long-term resident's family · 2016★★★★
Source: 71 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
4.02hrs
98%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.8%
Mixed vs Avgs
Here
14.8%
US
12.1%
NY
18.9%
Queens
28.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
14.4%
NY
14.8%
Queens
12.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
15.3%
NY
13.8%
Queens
11.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.5%
NY
13.8%
Queens
10.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.8%
Worse than Avg
Here
20.8%
US
19.4%
NY
20.2%
Queens
14.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.4%
Mixed vs Avgs
Here
16.4%
US
19.5%
NY
13.3%
Queens
11.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility55.9%
Worse than Avg
Here
55.9%
US
81.8%
NY
77.0%
Queens
73.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Queens
1.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.0%
Better than Avg
Here
80.0%
US
79.8%
NY
78.8%
Queens
79.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
12penalties
Near state avg (7.6)
6 complaint-triggered
$50,861 in fines

This facility has a concerning pattern of 40 deficiencies across three surveys, with six complaint-triggered issues indicating families have reported problems. The most recurring problems involve fire safety systems, resident care planning, and environmental cleanliness including pest control. While most older deficiencies appear corrected, several recent issues from the latest survey still await completion of corrections, suggesting ongoing challenges with maintaining consistent standards.

Sep 9, 2025Routine
7
0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Sep 9, 2025Complaint
5
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Aug 31, 2023Routine
17
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0577Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0905Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that gas containers are correctly designed and tested, and in locations that are labeled.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Aug 31, 2023Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 26, 2022Routine
10
0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Federal Penalties

Fine

Oct 30, 2023

$4,545

Fine

Oct 23, 2023

$4,545

Fine

Oct 17, 2023

$4,545

Fine

Oct 10, 2023

$4,545

Fine

Oct 2, 2023

$4,196

Fine

Sep 25, 2023

$3,846

Fine

Sep 18, 2023

$3,496

Fine

Sep 11, 2023

$3,147

Fine

Sep 5, 2023

$2,797

Fine

Aug 31, 2023

$7,508

Fine

Aug 28, 2023

$2,447

Fine

Aug 7, 2023

$5,244

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Terrace Care Center

Organization Type

for profit

Ownership & Management

Owners

Klein, Golda

Owner

55%

Rubin, Elimeilech

Owner

10%

Rubin, Ruchie

Owner

10%

Wolf, Rachel

Owner

10%

Wolf, Tzvi

Owner

10%

Key personnel

Klein, GoldaOfficer / DirectorKlein, GoldaOfficer / DirectorKlein, GoldaManagerLieber, EliManagerRahman, MohammedManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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