Assisted Living

Elm York Home for Adults

Name: Public quality & inspection record for Elm York Home for Adults
Creator: EveryPlace
License: https://everyplace.care/research-policy

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing/aide staff. Schedule a visit to confirm the fit.

100-30 Ditmars Boulevard, East Elmhurst · East Elmhurst, NY 11369|262 beds|Licensed & Active

Source: NY DOH — view official record

Google rating

4.8/5

based on 56 Google reviews

(718) 446-7900 Directions Website

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What this means for your family

Elm York is highly regarded for its compassionate care, particularly for residents with complex mental or physical health needs, and benefits from strong, hands-on administrative leadership. While the facility is consistently praised for cleanliness and staff quality, families should be aware of isolated reports regarding unprofessional communication from the reception desk and verify that this does not impact their specific needs.

Google Reviews

56 reviews on Google

“Elm York Home for Adults is widely praised by residents and their families for its compassionate staff, clean environment, and supportive administrative leadership. While the vast majority of reviews are highly positive, citing excellent care for those with mental health needs and physical disabilities, there is a recurring, albeit infrequent, concern regarding the professionalism of the reception staff.”

Quality Themes

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Strengths

Compassionate and attentive nursing/aide staff
Strong, accessible administrative leadership
Consistently clean and well-maintained facility
Effective case management and support services

Concerns

Rude or unprofessional behavior from reception staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 58 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1It is wonderful to see how well-maintained and clean the facility is; what is your routine for ensuring the common areas stay so tidy?
2We noticed how much the leadership team engages with the community online; how involved is the administrative staff in the day-to-day care of the residents?
3The nursing and aide staff seem to receive so much praise for their compassion; how do you support your team in maintaining that high level of attentive care?
4How does the case management team work with families to coordinate support services as a resident's needs change?
5What kind of daily activities or social outings are available to help residents stay engaged with one another?
6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?

Personalized based on this facility's data

Key Review Excerpts

“My uncle has been here at elmyork for over 1 yr... everyone is very caring attentive, he has activities during the day plenty of food, sara is an amazing case worker, alla is always available to answer and address any issues.”

Memory care family member · 2025★★★★★

“My sister had been sick mentally for the past 40 some years... we found Elm York, and we decided that this is the place for her remaining years, Alla is doing a fantastic job administering this place, the cleanness, the hygiene, the professional and friendly staff.”

Long-term resident's family · 2025★★★★★

“I moved to Elm York to find a forever home, and my experience here has been nothing but positive and family-oriented. The staff are incredibly kind and supportive. As someone who uses a wheelchair, I truly appreciate how attentive they are.”

Resident · 2026★★★★★

Source: 56 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

15total

Key Findings

No violations found in inspection history

Sep 8, 2025ComplaintNo deficiencies

CleanReport