Queens Adult Care Center
Families consistently rate this highly — reviewers highlight highly responsive and supportive admissions management. Schedule a visit to confirm the fit.
based on 119 Google reviews
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What this means for your family
This facility is highly regarded for its administrative support and clean environment, making it a strong option for those seeking a well-managed transition. However, families should conduct unannounced visits and specifically observe the level of supervision provided to residents, as multiple reviewers have expressed concerns about the facility's ability to manage residents with complex mental health needs.
Google Reviews
Google Reviews
119 reviews on Google“Queens Adult Care Center receives an overwhelming number of five-star reviews, primarily praising the Admissions Director, Klaire Gochman, for her responsiveness and support during the placement process. While many families and professional partners describe the facility as clean and caring, a minority of reviewers raise serious concerns regarding resident safety, lack of supervision, and the presence of individuals with unmanaged mental health issues.”
Quality Themes
Tap a score for detailsStrengths
- Highly responsive and supportive admissions management
- Clean and well-maintained facility
- Professional and friendly nursing staff
- Effective communication with families
Concerns
- Lack of adequate supervision for residents with mental health issues (mentioned by 3 reviewers)
- Reports of residents wandering outside or appearing neglected (mentioned by 3 reviewers)
- High frequency of emergency services/ambulances on-site (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 141 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to online feedback; how do you incorporate that family input into your daily operational improvements?
- 2Given that the facility is quite large with 352 residents, what specific safety protocols do you have in place to ensure residents are always accounted for and appropriately supervised?
- 3For residents who may need a bit more focused attention or memory support, what specialized activities or engagement programs do you offer to keep them active and safe?
- 4I’ve noticed that emergency services are sometimes seen at facilities of this size; could you walk me through your process for managing medical emergencies and how you keep families informed during those times?
- 5What measures are in place to ensure that residents who enjoy spending time outdoors are monitored effectively while maintaining their independence?
- 6Since your nursing staff is frequently praised for being friendly and professional, how do you ensure that same level of attentive care is consistently provided to residents who might have complex mental health needs?
Personalized based on this facility's data
Key Review Excerpts
“The case manager Klaire is amazing with the residents! She knows their names, always friendly, and accommodating to them. You can tell that Klaire and the rest of the staff have a good relationship with the residents.”
“My sister Inna has been a resident of the Queens Adult center for almost 25+ years. She speaks very highly about the staff. She praises the meals she received 3 times a day.”
“The majority of the people that are living there have serious mental health issues that no one there is trained to handle. Residents are free to do whatever they want with no restrictions.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
10 violations from 31 inspections
Dec 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 8, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Apr 10, 2024Complaint
Resident funds and valuables
Ownership & Operations
Who Operates This Facility
Hofgur, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
119 reviews from families & visitors
Official Website
Visit gefenseniorcare.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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