Elevate Care Abington
Strong Medicare quality ratings; families often praise attentive and professional rehabilitation therapy team. Still worth an in-person visit.
based on 194 Google reviews
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What this means for your family
While many families report positive outcomes for short-term rehab, there is a recurring pattern of serious neglect regarding hygiene and call-light response times. If you are considering this facility, we strongly recommend conducting unannounced visits during weekends or evening hours to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
194 reviews on Google“Elevate Care Abington receives polarized feedback, with many families praising the facility for its cleanliness, friendly staff, and effective rehabilitation services. However, a significant number of reviewers report serious concerns regarding neglect, including residents left in soiled conditions for extended periods, slow response times to call lights, and poor communication regarding medical care.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and professional rehabilitation therapy team
- Clean and well-maintained facility environment
- Friendly and compassionate nursing staff
- Responsive guest relations and administrative support
Concerns
- Neglect regarding hygiene (residents left in soiled diapers/clothes) (mentioned by 6 reviewers)
- Slow response times to call lights and basic requests (mentioned by 4 reviewers)
- Understaffing leading to poor quality of care (mentioned by 4 reviewers)
- Poor communication and lack of follow-through on medical/administrative issues (mentioned by 3 reviewers)
- Theft of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 196 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the administration engages with the community through their responses; how does the leadership team ensure that feedback from families is turned into actual improvements for the residents?
- 2We've heard great things about the rehabilitation team here, so could you tell us more about how the therapists work with residents to maintain their mobility and independence?
- 3What specific protocols do you have in place to ensure that call lights are answered promptly and that residents' personal hygiene and dressing needs are attended to regularly?
- 4Could you walk us through your process for medication management and how you ensure there is clear, consistent communication between the nursing staff and family members regarding medical updates?
- 5How does the facility manage staffing levels during the night or weekend shifts to ensure that basic requests and care needs are met without delay?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mother is now completely unable to walk and in worse condition than she was before she went to this place. They mostly just left her in a wheel chair all the time.”
“The staff on the 2nd floor has beyond exceptional. They answer call lights quickly, follow up on requests promptly, and have been beyond compassionate.”
“My mom in law has been there for about a year now and at first there were a lot of issues with staff and her not getting the care she and all the patients deserve , but after talking with the administrators the quality of care has been much more improved.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints about accident prevention and safety supervision, with the same safety hazard issue recurring three times across different complaint investigations since 2023, suggesting persistent problems despite corrections. The facility shows recurring deficiencies in fire safety systems, respiratory care, and medication management across multiple surveys. While all violations appear corrected, the repeated nature of safety complaints and the pattern of similar deficiencies returning warrant careful consideration during any visit.
Apr 4, 2025Routine11
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 7, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 24, 2024Routine9
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
May 24, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 4, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 5, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Elevate Care Abington
for profit
Chain Affiliation
Elevate Care
12 facilities nationwide
Chain avg rating: 2.1/5 · Rank 1 of 12 (Best)
Ownership & Management
Owners
Meystel, Meir
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
194 reviews from families & visitors
Official Website
Visit elevatecare.com
Medicare data downloads
Original nursing home datasets
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