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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 159 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Glenview Terrace has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy. Some reviewers note concerns about neglect and slow response times for basic needs (mentioned by 8 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Glenview Terrace receives high praise for its robust rehabilitation programs, with many patients reporting successful recoveries and positive interactions with physical and occupational therapists. However, the facility faces serious, recurring allegations of neglect, including reports of slow response times, poor hygiene management, and unprofessional conduct by some nursing assistants. While many families feel their loved ones are in safe hands, others have expressed deep distress regarding the quality of basic care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 161 analyzed
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Key Review Excerpts
“The top notch care I received from each staff member is why they are my first choice for post surgery Rehab. There are many different professionals that work together to make sure you progress and heal.”
“Hearing patients begging for help to sit on the toilet while nurses and CNA's are having arguments in the hall because it's 'Almost time for their break and they're not dealing with that.'”
“The staff here are very Profesional. Welcoming, trained. I was with a patient at rehab and from the PT to the head nurse, It seemed like the staff was in sync with each other.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Nearly half of Glenview Terrace's deficiencies were triggered by family complaints, raising concerns about responsiveness to resident needs. The facility has recurring issues with medication management, resident protection from abuse and neglect, and care planning. While all deficiencies show correction dates, the pattern of repeated problems in medication services and multiple abuse protection violations suggests ongoing quality challenges that families should investigate thoroughly during visits.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
May 2, 2026
$67,830
Glenview Terrace
for profit
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 69 of 89
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Family Trust U/a/d 4/28/08
Owner · Organization
Oakway Operations LLC
Owner · Organization
Rajchenbach 2015 Family Trust
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
159 reviews from families & visitors
Official Website
Visit glenviewterrace.com
Medicare data downloads
Original nursing home datasets
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