Eastside Center for Health & Rehabilitation, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 130 Google reviews
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What this means for your family
Eastside Center for Health & Rehabilitation is highly regarded for its friendly, attentive staff and effective rehabilitation programs, making it a strong candidate for post-hospital recovery. However, because a few families have raised concerns about inconsistent care standards and food quality, we recommend visiting during off-hours to observe staffing levels and asking for a tour of the dining area to ensure it meets your loved one's needs.
Google Reviews
Google Reviews
130 reviews on Google“Eastside Center for Health & Rehabilitation receives high praise for its compassionate, attentive staff and clean, well-maintained facility. While families frequently highlight the welcoming atmosphere and effective rehabilitation services, some reviewers have expressed concerns regarding small room sizes and inconsistent food quality. Overall, the facility is viewed as a supportive environment for both short-term rehab and long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and CNA staff
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
- Welcoming and professional administrative team
Concerns
- Small room sizes and lack of space for guests (mentioned by 2 reviewers)
- Inconsistent or poor food quality (mentioned by 3 reviewers)
- Reports of neglect or poor care standards (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has 67 residents, how do you ensure that each individual receives personalized attention to maintain the high standard of care mentioned by many families?
- 2I noticed that some families have mentioned the room sizes; could you show us a typical room and explain how you help residents personalize their space to make it feel more like home?
- 3We understand that dining is a key part of daily life; what steps are you taking to improve the variety and quality of the meal service for residents?
- 4With your 4-star staffing rating, could you walk us through how your nursing and CNA teams coordinate to ensure consistent care throughout the day and night?
- 5Regarding the recent health inspection findings, what specific improvements or new protocols have you implemented to address those areas and ensure the highest safety standards?
- 6How do you keep families informed and involved, and could you tell us more about the daily activities or social programs available to keep residents engaged?
Personalized based on this facility's data
Key Review Excerpts
“The staff-at all levels- were extremely compassionate and skilled in caring for my sister over a very long time.”
“My wife is rehabbing in Eastside following a long stay in the hospital which left her so debilitated that I would have been unable to care for her at home. She is making faster progress than I anticipated thanks to the good care and the work with the PTs and OTs.”
“The nurses, the CNAs, and all Administration know him by name and stop and talk to him whenever they pass by. They pay attention to how much he's eating or not eating, and he is generally clean and well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints resulting in 11 deficiencies, indicating ongoing concerns about care quality, with recurring issues in basic care provision, food safety and nutrition, and resident safety. The facility shows persistent problems across multiple areas including proper treatment delivery, adequate nutrition, infection control, and maintaining safe environments. While most individual violations have been corrected, the pattern of new complaints and deficiencies suggests systemic challenges that families should carefully consider when evaluating this facility.
Dec 30, 2025Complaint5
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 25, 2025Routine11
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jan 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 22, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 9, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 22, 2023Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Feb 25, 2025
$11,190
Ownership & Operations
Who Operates This Facility
Eastside Center for Health & Rehabilitation, LLC
for profit
Chain Affiliation
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 18 of 43
Ownership & Management
Owners
Vk Health Facilities LLC
Owner · Organization
Marvin Ostreicher Family Trust 2012
Owner (parent company) · Organization
Meridian Capital Foundation
Owner (parent company) · Organization
Mso Associates LLC
Owner (parent company) · Organization
Susan Ostreicher Family Trust 2012
Owner (parent company) · Organization
Ventas Nhv Fund
Owner (parent company) · Organization
Bokow, Barry
Owner (parent company)
Geffner, Ira
Owner (parent company)
Gluck, Robert
Owner (parent company)
Lobell, Jonah
Owner (parent company)
Lowinger, Ben
Owner (parent company)
Ostreicher, David
Owner (parent company)
Ostreicher, Marc
Owner (parent company)
Ostreicher, Marvin
Owner (parent company)
Ostreicher, Susan
Owner (parent company)
Schoor, Kalman
Owner (parent company)
Steg, Yitzchok
Owner (parent company)
Weinstock, Abraham
Owner (parent company)
Bokow, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
David, Albert
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shaya-Mograby, Moshe
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
130 reviews from families & visitors
Official Website
Visit eastsidecenterrehab.com
Medicare data downloads
Original nursing home datasets
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