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Nursing HomeMedicaid

Brewer Center for Health & Rehabilitation, LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

74 Parkway South, Brewer, ME 04412111 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 89 Google reviews

5
4
3
2
1
Brewer Center for Health & Rehabilitation, LLC Nursing Home in Brewer, ME — Street View
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What this means for your family

While the facility's physical and occupational therapy programs are highly regarded, the recurring reports of medication errors and hygiene neglect are serious red flags. If you choose this facility, ensure you have a family member present to advocate for the resident, specifically to monitor medication administration and daily hygiene needs.

Google Reviews

Google Reviews

89 reviews on Google
Brewer Center for Health & Rehabilitation receives highly polarized feedback, with many families praising the physical therapy department and friendly staff, while others report severe concerns regarding neglect, medication errors, and poor communication. While some visitors find the facility clean and welcoming, multiple reviewers have documented distressing experiences involving hygiene issues, missing personal belongings, and inadequate staffing levels, particularly on weekends.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean8.0ActivitiesN/AMeds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Highly effective physical and occupational therapy
  • Clean and well-maintained facility environment
  • Friendly and welcoming front-desk and nursing staff
  • Responsive administrative leadership for some families

Concerns

  • Medication management errors and lack of instructions (mentioned by 4 reviewers)
  • Neglect regarding hygiene and toileting assistance (mentioned by 3 reviewers)
  • Missing personal belongings and clothing (mentioned by 3 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
  • Understaffing and unreliable care on weekends (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(11)'18(3)'20(1)'22(15)'24(15)'26(2)

Distribution · 90 analyzed

5
50
4
14
3
5
2
1
1
20

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's focus on physical and occupational therapy, how do you integrate these programs into a resident's daily routine to ensure they stay active?
  • 2Could you walk me through your current process for medication administration and how you ensure families are kept informed about any changes or instructions?
  • 3With 111 residents, how do you manage staffing levels and care consistency, particularly during the weekends?
  • 4What protocols do you have in place to ensure residents receive timely assistance with hygiene and toileting throughout the day and night?
  • 5How do you track and secure personal belongings to ensure that items like clothing and personal effects are not misplaced?
  • 6What is the best way for family members to reach the nursing team or administration when they have questions, and how do you ensure timely follow-ups?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy and Occupational Therapy are great. I am sorry I lost a few weeks of therapy in the summer, but once it started, I was quickly able to 'walk' on the one leg I still have.

Rehab patient · 2018★★★☆☆

The staff were all very friendly, those who I saw interact with residents did so with respect, gentleness and cheerful, friendly manner. The facility was very clean.

Visitor · 2024★★★★

Had a family member stay here. They and their roomate were left to sit in their own bowel movements for over an hour after calling the staff. When the staff came into the room and the roomate asked why it took an hour to help the staff said 'I don't need your attitude and if your gonna be rude I'm not going to change you' and left the room.

Long-term resident's family · 2024☆☆☆☆
Source: 89 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.37hrs
OK
Registered nurses for medical care
Total Nursing
4.93hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.7%
Worse than Avg
Here
29.7%
US
19.4%
ME
29.2%
Penobscot
28.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.5%
Mixed vs Avgs
Here
16.5%
US
14.4%
ME
25.3%
Penobscot
22.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.8%
Better than Avg
Here
14.8%
US
15.4%
ME
20.6%
Penobscot
22.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.8%
Worse than Avg
Here
11.8%
US
5.3%
ME
5.5%
Penobscot
6.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.6%
Mixed vs Avgs
Here
20.6%
US
15.3%
ME
26.9%
Penobscot
24.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
19.5%
ME
17.3%
Penobscot
19.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.4%
Better than Avg
Here
91.4%
US
79.7%
ME
74.5%
Penobscot
68.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.3%
Better than Avg
Here
89.3%
US
81.8%
ME
71.7%
Penobscot
73.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
ME
1.3%
Penobscot
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Above state avg (11.3)
7 complaint-triggered

Families have filed complaints triggering seven deficiencies, indicating ongoing concerns about resident safety and care quality. The facility shows persistent problems with medication management, safety supervision, and care planning across multiple surveys from 2022 to 2025. While the facility has correction dates for most issues, the recurring nature of deficiencies in critical areas like accident prevention and pharmaceutical services suggests systemic challenges that families should carefully consider.

Feb 19, 2026Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 6, 2025Routine
10
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Mar 6, 2025Complaint
2
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Feb 15, 2024Routine
10
0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0883Minimal · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Feb 15, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 18, 2023Complaint
2
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brewer Center for Health & Rehabilitation, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

National Health Care Associates

Chain Size

43 facilities nationwide

Chain avg rating: 3.0/5 · Rank 26 of 43

Ownership & Management

Owners

Vk Health Facilities LLC

Owner · Organization

Marvin Ostreicher Family Trust 2012

Owner (parent company) · Organization

Meridian Capital Foundation

Owner (parent company) · Organization

Mso Associates LLC

Owner (parent company) · Organization

Susan Ostreicher Family Trust 2012

Owner (parent company) · Organization

Ventas Nhv Fund

Owner (parent company) · Organization

Bokow, Barry

Owner (parent company)

Geffner, Ira

Owner (parent company)

Gluck, Robert

Owner (parent company)

Lobell, Jonah

Owner (parent company)

Lowinger, Ben

Owner (parent company)

Lowinger, Joseph

Owner (parent company)

Ostreicher, David

Owner (parent company)

Ostreicher, Marc

Owner (parent company)

Ostreicher, Marvin

Owner (parent company)

Ostreicher, Susan

Owner (parent company)

Schoor, Kalman

Owner (parent company)

Steg, Yitzchok

Owner (parent company)

Weinstock, Abraham

Owner (parent company)

David, Albert

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Shaya-Mograby, Moshe

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Bokow, BarryManagerGilmartin, ThomasManagerKulikowski, TimothyManagerOstreicher, MarvinManagerPorter, JessicaManager
Source: Medicare provider data

Contact

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References & Resources

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