Driftwood Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 22 Google reviews
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What this means for your family
While the rehabilitation team is noted for being helpful, the facility has a concerning pattern of reports regarding hygiene, nutritional standards, and communication barriers. Families should conduct an unannounced visit, specifically on a weekend, to observe the level of care and staff responsiveness firsthand.
Google Reviews
Google Reviews
22 reviews analyzed“Driftwood Nursing Center receives highly polarized feedback, with recent reviews highlighting severe concerns regarding patient dignity, hygiene, and basic care standards. While some rehabilitation patients report positive interactions with individual nursing and therapy staff, multiple families have reported incidents of neglect, poor communication, and inadequate nutrition.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehabilitation therapy team
- Individualized attention from some nursing and CNA staff
- Responsive social work department
Concerns
- Neglect of hygiene and basic toileting needs (mentioned by 4 reviewers)
- Poor nutritional quality and inadequate portion sizes (mentioned by 2 reviewers)
- Communication issues and lack of transparency regarding medical records (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the importance of maintaining personal hygiene, what specific protocols and check-in schedules do you have in place to ensure residents receive consistent assistance with toileting and grooming?
- 2I noticed the facility has a dedicated rehabilitation team; how do you coordinate their efforts with the nursing staff to ensure that a resident’s physical progress is tracked and communicated to the family?
- 3Could you walk me through your process for ensuring residents receive balanced, nutritious meals, and how do you accommodate individual preferences or specific dietary needs?
- 4We value transparency in medical care; what is your standard process for updating families on changes in a resident's health status or medication adjustments?
- 5Since your team has been responsive to feedback in the past, what is the best way for us to communicate any concerns or questions once our loved one has moved in?
- 6What does a typical daily activity schedule look like to ensure residents remain socially engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“When I arrived I was met by a full team that included the director, nurses, rehabilitation therapists and a social worker. They did their best to put me at ease and describe what”
“Was treated awful in the beginning but when I was given a walker it was better thanks to the social workers I was given another room to feel more comfortable thank you nurses and most of the cnas for making my stay a stress free one.”
“The food they serve here in NOT acceptable!! The portions are a joke! They are not serving all 4 food groups! And some meals no protein is offered!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies regarding resident safety supervision and protection of personal belongings. The facility shows recurring issues across resident assessment and care planning, with deficiencies spanning multiple years from 2019 to 2024. Most recent problems in 2024 involved food safety, infection control, and incontinence care, though all issues have been corrected by the provider.
Jan 29, 2026Routine3
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 31, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jun 27, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 2, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Ownership & Operations
Who Operates This Facility
Driftwood Nursing Center
nonprofit
Ownership & Management
Owners
City of Gulfport
Owner · Organization
Harrison County Board of Supervisors
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit wearememorial.com
Medicare data downloads
Original nursing home datasets
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