Lakeview Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- High staff turnover (63%)
Bottom 25% in MS · Below recommended RN staffing · $450,136 in fines · Very few deficiencies
What this means for your family
While some families report successful rehabilitation outcomes, the recent surge in reports regarding unsanitary conditions and potential neglect is concerning. We strongly recommend conducting an unannounced visit during evening or weekend hours to personally verify the cleanliness of the facility and the responsiveness of the nursing staff.
Google Reviews
Google Reviews
34 reviews analyzed“Lakeview Nursing Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding cleanliness, hygiene, and neglectful care. While some families report positive experiences with compassionate staff and rehabilitation services, multiple accounts describe unsanitary conditions, such as sticky floors and uncleaned bathrooms, as well as failures in basic patient safety and communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Effective rehabilitation therapy
- Improved facility aesthetics and maintenance
Concerns
- Unsanitary facility conditions including odors and dirty floors (mentioned by 3 reviewers)
- Patient neglect and failure to prevent falls (mentioned by 3 reviewers)
- Poor communication and lack of responsiveness to family (mentioned by 3 reviewers)
- Inadequate staffing and slow response to call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has undergone some aesthetic updates recently; what specific improvements have been made to the living areas to ensure they remain clean and comfortable for residents?
- 2Given that communication is a top priority for our family, what is the standard process for keeping families updated on a resident's daily status and any changes in their care?
- 3How does your team proactively manage fall prevention and monitor residents who may be at a higher risk, especially during overnight hours?
- 4I see that your team is active in responding to feedback online; how do you use that family input to improve the day-to-day dining and social experience for residents?
- 5Could you walk me through the protocol for responding to call lights and how you ensure that residents receive timely assistance when they need it most?
- 6What kind of structured daily activities or social programs are currently in place to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“My mom lives at Lakeview Nursing Center, and we’ve seen a lot of positive changes over the past few years. The building looks better, feels cleaner, and much more welcoming.”
“When we walked in her room, my grandmother was hunched over her bed, gasping for air and oxygen mask was no longer on her face. When we told the nurse, Kerry (a woman), she was so nonchalant”
“As soon as you walk in the whole place smells like urine! The floors are sticky and dirty! The staff was not professional or compassionate to say the least!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 10 of 33 total deficiencies, raising concerns about abuse protection, care planning, and accident prevention. The facility shows recurring problems with resident safety, care planning inadequacies, and medication management that persist across surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical areas suggests ongoing quality challenges that warrant careful consideration.
Sep 18, 2025Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Apr 2, 2025Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jul 2, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 28, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 20, 2023Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
May 31, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Feb 28, 2024
$6,091
Fine
Feb 28, 2024
$6,092
Fine
May 31, 2023
$23,420
Ownership & Operations
Who Operates This Facility
Lakeview Nursing Center
for profit
Ownership & Management
Owners
Lakeview Corporation
Owner · Organization
Cain, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit lakeviewnursingcenter.com
Medicare data downloads
Original nursing home datasets
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