See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Coastal Health and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1530 Broad Ave, Gulfport, MS 39501180 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 52 Google reviews

5
4
3
2
1
Coastal Health and Rehabilitation Center Nursing Home in Gulfport, MS — Street View
Street View

Watch Coastal Health and Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (17 vs median 6)
  • High staff turnover (67%)
  • High RN turnover (71%)

Bottom 25% in MS · Below recommended RN staffing · Worst in CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE chain · $76,258 in fines

Source: Medicare data

What this means for your family

While some short-term rehab patients report positive experiences, the recurring reports of neglect, theft, and administrative unresponsiveness are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit and speaking directly with current families in the hallways rather than relying on administrative staff.

Google Reviews

Google Reviews

52 reviews analyzed
Coastal Health and Rehabilitation Center (formerly Boyington) receives deeply polarized feedback, with many families reporting severe neglect, unprofessional communication, and poor hygiene. While some reviewers praise specific staff members for kindness during short-term rehab stays, a significant number of long-term care families describe a facility struggling with understaffing, unresponsive management, and inadequate patient care.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean3.0ActivitiesN/AMedsN/AMemory1.0Comms1.0ValueN/A

Strengths

  • Helpful short-term rehab therapy
  • Select individual staff members noted for kindness
  • Clean facility environment (reported by some)

Concerns

  • Unresponsive or rude administrative and nursing staff (mentioned by 9 reviewers)
  • Neglect regarding basic hygiene and patient care (mentioned by 6 reviewers)
  • Difficulty reaching staff via telephone (mentioned by 5 reviewers)
  • Theft of patient belongings (mentioned by 3 reviewers)
  • Poor food quality and inadequate nutrition (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(2)'21(2)'23(9)'25(5)'26(1)

Distribution

5
15
4
1
3
1
2
1
1
20

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed some great feedback regarding your short-term rehab therapy; could you tell me more about how that program supports residents during their recovery?
  • 2How does the nursing team ensure that personal hygiene and daily care needs are consistently met for every resident?
  • 3What steps are in place to ensure that communication between the nursing staff and family members remains frequent and easy to access?
  • 4Could you describe the meal planning process and how you ensure residents receive nutritious and high-quality dining options?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6What kind of daily activities or social engagement programs are available to keep residents active and connected?

Personalized based on this facility's data


Key Review Excerpts

The first day I was overwhelmed with kindness. Every one was so kind and sweet. It is a great place to be to be able to heal.

Rehab patient · 2024★★★★★

Patients will sit in their own urine and/or poop until the lazy nurses decide they can take the time to do their job. You will be told “they’ll be alright until we get there” which is usually hours later.

Long-term resident's family · 2024☆☆☆☆

The social worker, Beth Jones, was of very little help and extremely rude. She told me her job was to discharge him, “not to find him a place to go”.

Memory care family member · 2022☆☆☆☆
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
55%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
67%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
14.4%
MS
20.8%
Harrison
17.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.8%
Mixed vs Avgs
Here
2.8%
US
12.1%
MS
1.6%
Harrison
7.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
15.4%
MS
22.1%
Harrison
15.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.7%
Worse than Avg
Here
23.7%
US
15.3%
MS
21.4%
Harrison
17.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
MS
95.6%
Harrison
96.8%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.8%
Worse than Avg
Here
9.8%
US
4.9%
MS
6.7%
Harrison
3.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
81.8%
MS
88.5%
Harrison
84.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.5%
Better than Avg
Here
93.5%
US
79.7%
MS
84.6%
Harrison
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
1.6%
MS
2.7%
Harrison
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
5penalties
Well above state avg (6.7)
11 complaint-triggered
$76,258 in fines

Families have filed multiple complaints triggering 15 deficiencies, with serious concerns about resident abuse and neglect protections appearing repeatedly. The facility shows persistent problems with care planning, treatment delivery, and pressure ulcer prevention across surveys from 2021 to 2024. While all deficiencies report correction dates, the recurring pattern of similar issues—especially those prompting family complaints—suggests ongoing quality challenges families should carefully investigate before choosing this facility.

Aug 7, 2025Routine
13
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0628ModerateCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0645ModerateCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0867ModerateCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0804MinorCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Aug 7, 2025Complaint
4
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0925MinorCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Nov 26, 2024Complaint
3
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 2, 2024Complaint
4
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 15, 2023Routine
11
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0565MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0727MinorCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Apr 23, 2021Routine
5
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0687MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0850MinorCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

Federal Penalties

Fine

Nov 26, 2024

$7,272

Fine

Nov 26, 2024

$7,272

Fine

Oct 2, 2024

$50,076

Fine

Nov 15, 2023

$5,819

Fine

Nov 15, 2023

$5,819

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coastal Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care

Chain Size

36 facilities nationwide

Chain avg rating: 2.3/5 · Rank 33 of 35 (Worst)

Ownership & Management

Key personnel

Hoback, TiffanyManaging Control - Governing BodySnf Mgr LLCManagerBarnett, DennisManagerCompton, PhillipManagerHoback, TiffanyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call