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Nursing HomeMedicaid Investigative

Gulfport Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

11240 Canal Road, Gulfport, MS 3950390 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 141 Google reviews

5
4
3
2
1
Gulfport Care Center Nursing Home in Gulfport, MS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 6)
  • High staff turnover (75%)
  • High RN turnover (75%)

Bottom 25% in MS · Below recommended RN staffing · Very high staff turnover · Worst in THE BEEBE FAMILY chain · $24,281 in fines

Source: Medicare data

What this means for your family

Gulfport Care Center is highly regarded for its cleanliness and effective physical therapy, making it a strong candidate for short-term rehab. However, families should be aware of recurring complaints regarding administrative communication and responsiveness; we strongly recommend meeting the social worker assigned to your loved one early on and maintaining active, daily involvement in their care.

Google Reviews

Google Reviews

141 reviews analyzed
Gulfport Care Center receives polarized feedback, with many families praising the clean facility, friendly staff, and effective rehabilitation services. However, a recurring pattern of complaints highlights significant issues with administrative communication, specifically regarding a social worker, and concerns about neglect, poor food quality, and slow response times for residents in long-term care.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean8.0Activities9.0Meds4.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Attentive and friendly nursing staff
  • Effective physical therapy program
  • Welcoming and professional admissions process

Concerns

  • Unprofessional and unhelpful social worker (Natasha) (mentioned by 6 reviewers)
  • Poor food quality and lack of dietary oversight (mentioned by 5 reviewers)
  • Slow response times to call buttons and resident needs (mentioned by 4 reviewers)
  • Allegations of neglect and poor communication regarding medical status (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(3)'19(11)'21(4)'23(29)'25(45)'26(15)

Distribution

5
92
4
12
3
3
2
5
1
25

How They Respond to Reviews

95%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility is very active in responding to online feedback; how does that commitment to communication translate into how you keep families updated on a resident's daily medical status?
  • 2Given the recent focus on staffing levels, could you walk me through your current process for monitoring and responding to call buttons to ensure residents receive timely assistance?
  • 3I’ve read positive things about your physical therapy program; how do you ensure that same level of dedicated attention and oversight is applied to daily nutritional needs and dietary preferences?
  • 4Since navigating care transitions can be complex, what is the best way to coordinate with the social services team to ensure we have a clear point of contact for our family’s needs?
  • 5What specific protocols do you have in place to ensure consistent medication management and oversight for residents with complex health needs?
  • 6Could you share how you foster a sense of community and daily engagement for the 90 residents here to ensure they feel active and connected within the facility?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy was superb and went above & beyond to get her the help needed to be successful and safe at home.

Rehab patient's family · 2020★★★★★

My dad recently left Gulfport Care Center after a few weeks of therapy. ... My experience with the staff was good EXCEPT for me social worker, Natasha. My God, unprofessional and horrible attitude clearly defines this woman!!

Rehab patient's family · 2023★★☆☆☆

The place is very clean when you walk in and does not smell like a nursing home, but the providers do nothing, the food is disgusting, and most of the staff just sit around on their phones!

Long-term resident's family · 2024☆☆☆☆
Source: 141 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
60%
Registered nurses for medical care
Total Nursing
4.08hrs
99%
All nurses + aides combined
Staff Turnover
75%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility47.1%
Worse than Avg
Here
47.1%
US
93.4%
MS
95.6%
Harrison
98.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
19.5%
MS
24.0%
Harrison
25.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
Harrison
7.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
15.4%
MS
22.1%
Harrison
15.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.5%
Mixed vs Avgs
Here
15.5%
US
15.3%
MS
21.4%
Harrison
17.4%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility7.7%
Worse than Avg
Here
7.7%
US
4.9%
MS
6.7%
Harrison
3.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.1%
Worse than Avg
Here
41.1%
US
81.8%
MS
88.5%
Harrison
86.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility46.4%
Worse than Avg
Here
46.4%
US
79.7%
MS
84.6%
Harrison
81.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.7%
Worse than Avg
Here
2.7%
US
1.6%
MS
2.7%
Harrison
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
3penalties
Above state avg (6.7)
3 complaint-triggered
$24,281 in fines

This facility shows concerning patterns, particularly with reporting and responding to abuse allegations, which appeared in both complaint-triggered surveys and regular inspections across multiple years. The main problem areas include resident rights violations, abuse/neglect reporting procedures, and care planning deficiencies. While all cited issues have correction dates, the recurring nature of abuse reporting problems and the fact that families have filed complaints suggest ongoing challenges with fundamental safety protocols that families should carefully investigate before considering placement.

Jun 5, 2025Routine
10
0609SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0637MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

May 2, 2024Complaint
1
0550Minor

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 1, 2024Routine
12
0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0567ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0919MinorCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

May 18, 2023Complaint
2
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Federal Penalties

Fine

Jun 5, 2025

$8,672

Fine

Jun 5, 2025

$8,673

Fine

Feb 1, 2024

$6,936

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gulfport Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Beebe Family

Chain Size

48 facilities nationwide

Chain avg rating: 2.6/5 · Rank 42 of 48 (Worst)

Ownership & Management

Owners

Act Investments, LLC

Owner · Organization

75%

Medico LLC

Owner · Organization

25%

David & Felicia Stallard Child Tr

Owner (parent company) · Organization

25%

Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua

Owner (parent company) · Organization

25%

Gerard and Alison Danos Childrens Tr

Owner (parent company) · Organization

13%

Joseph & Alison Sadler Children Tr

Owner (parent company) · Organization

13%

Key personnel

Act Investments, LLC5% or Greater Mortgage InterestParkinson, ToniOfficer / DirectorAccount Management Services INCManagerAdministrative Systems INCManagerProvidence Care LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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