Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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Public Google reviewers rate Covenant Columns at Cudlipp highly. Reviewers highlight: compassionate and attentive nursing staff, personalized, individualized dementia care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Covenant Columns at Cudlipp is highly regarded by families for its small, home-like environment and a deeply compassionate, family-oriented care team. While most reviewers praise the personalized attention and specialized dementia care, one former resident's family raised serious concerns regarding food quality, communication, and facility maintenance.
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Key Review Excerpts
“It is a house with a small group of residents (7 currently) with round the clock care, home cooked meals, and a care for the residents that I have not experienced elsewhere.”
“My father needed total care after a very bad fall due to Alzheimers. He was accepted into Covenant Columns Manor, cared for, fed fresh nutritious meals, toileted, and treated with the utmost respect.”
Source: VA State Licensing Agency
Type of inspection: Complaint Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/30/25 2pm to 3 pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaints were received by VDSS Division of Licensing on 6/4/25 regarding allegations in the area of: Resident Care and Related Services The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: medication administration documentation, file documentation An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. However, violations not related to the complaint but identified during the course of the investigation can be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violations will be addressed in order to return the facility to compliance and maintain future compliance with applicable standards or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Based on interview and documentation review, the facility did not ensure that staff who are licensed, registered, or acting as medication aides on a provisional basis as specified in 22VAC40-73-670 shall administer drugs to those residents who are dependent on medication administration as documented on the UAI
Based on interview and documentation review, the facility did not ensure that medications shall be removed from the pharmacy container, or the container shall be opened, by a staff person licensed, registered, or acting as a medication aide on a provisional basis as specified in 22VAC40-73-670 and administered to the resident by the same staff person. Evidence: Staff # 1 reported that resident # 1 is self medicating pain medications.
Based on documentation reviews, the facility did not ensure that medications shall be administered not earlier than one hour before and not later than one hour after the facility's standard dosing schedule, except those drugs that are ordered for specific times, such as before, after, or with meals. Evidence: The facility's medication management plan states that the dosing schedule will be maintained in e- MAR
Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/6/25, 11:15 am to 12:15 pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 5 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 2 Number of interviews conducted with staff: 2 Observations by licensing inspector: snacks, file documentation, medication storage and administration, facility repair and maintenance, staff/resident interactions, Comments: Lunch Meal - baked chicken, mixed vegetables, buttered potatoes An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standards or law, and violations were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violations will be addressed in order to return the facility to compliance and maintain future compliance with applicable standards or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 662-7454 or by email at yvonne.randolph@dss.virginia.gov
Based on files reviews, the facility did not ensure that on or within seven days prior to the first day of work at the facility each staff person shall submit the results of a risk assessment, documenting the absence of tuberculosis in a communicable form. Evidence: The file for staff # 1 did not have evidence of a risk assessment. The documented hire date for staff # 1 is 4-5-24.
Based on observation, the facility did not ensure at least one pharmacy reference book, drug guide, or medication handbook for nurses, that is no more than two years old, is readily accessible as reference materials for staff who administer medications. Evidence: Licensing staff observed a drug reference book dated 2022 on the medication cart.
Type of inspection: Renewal Date of inspection the licensing inspector was on-site at the facility for each day of the inspection: 3/5/2024 12 to 2:30 p The Acknowledgement of Inspection form was emailed for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 5 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 2 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Facility maintenance and cleanliness, required postings, file documentation, staff/resident interaction, medication storage, resident bedrooms An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at 804-662-7454 or by email at yvonne.randolph@dss.virginia.gov
Based on resident file reviews, the individualized service plan for one resident did not include a description of identified needs and date identified based upon the fall risk rating.
Based on file resident reviews, the assisted living facility administrator did not provide written assurance that the facility has the appropriate license to meet his care needs at the time of admission to two residents.
Based on resident file reviews, a written Do Not Resuscitate order is not included in the individualized service plan for one resident.
Based on resident file reviews, hospice services provided are not included on the individualized service plan for one resident.
Type of inspection: Monitoring - Mandated Date of inspection the licensing inspector was on-site at the facility for each day of the inspection: 12/18/23 10:30 a to 10:45 a The Acknowledgement of Inspection form was emailed for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 0 The licensing inspector completed a tour of the outside of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 (no residents in care) Number of staff records reviewed: 0 (no residents in care) Number of interviews conducted with residents: 0 (no residents in care Number of interviews conducted with staff: 1 Additional Comments/Discussion: A 60 day monitoring inspection was completed. The facility currently has no residents in care. The licensee expects that the facility will be admitting residents by late January 2024. An exit meeting was be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact (name), Licensing Inspector at (804) 662-7454 or by email at yvonne.randolph@dss.virginia.gov Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility.
Type of inspection: Initial, Non-Mandated Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 10/20/23, 10:30 a to 11:15 a The Acknowledgement of Inspection form was emailed for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 0 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 1 Number of interviews conducted with residents:0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Building and Grounds, Postings, Required Furnishings Additional Comments: New applicant, no residents in care. The inspection determined no violations with applicable standard(s) or law. A six months Conditional license will be issued. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (x804) 662-7454 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Initial, Announced Non-Mandated attempted . Date of inspection and time the licensing inspector was on-site at the facility for the day of the inspection: 8/29/23, 10:45 a to 11:15 a The Acknowledgement of Inspection form was emailed for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 0 The licensing inspector completed a tour of the physical plant and room measurements. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: bedrooms, kitchen, bathrooms, living space, grounds An exit meeting will be conducted to review the inspection findings. The licensing inspec tor was not able to make a determination of compliance with applicable standard(s) or law as the building was occupied by renters. The renters had furniture, clothing and personal items throughout the home. Additional Comments/Discussion: The applicant will contact the licensing inspector in October 2023 for an additional initial inspection after the renters move out and the building is cleaned and in compliance with all applicable standards - postings, furniture, medication storage, first aid kit, bedding and linens, etc. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804-662-7454 or by email at Yvonne.tandolph@dss.virginia.gov
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