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Public Google reviewers rate this highly and often mention impeccable cleanliness and well-maintained environment. Schedule a visit to confirm the fit.
based on 27 Google reviews
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Public Google reviewers rate Glow Cares Assisted Living Facility highly. Reviewers highlight: impeccable cleanliness and well-maintained environment, compassionate and attentive caregiving staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Glow Cares can expect a highly clean, home-like environment characterized by compassionate, person-centered care. Reviewers consistently praise the attentive staff and the facility's ability to provide a sense of dignity and family-like warmth for residents with complex needs.
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Key Review Excerpts
“The difference in care between GloCares and his prior facility is like night and day. If you need assisted living for a loved one, I would highly recommend GloCares.”
“The ratio of caregivers to residents was good and the combination of home cooking, fresh fruits and vegetables, and caring workers was just what dad needed.”
“The home is beautiful and always clean and bright. The caregivers were warm and friendly, and they welcomed my sister and me whenever we came to visit.”
Source: VA State Licensing Agency
Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 4/6/26, 11:30 am to 1:30 pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 4 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 Observations by licensing inspector: file documentation, facility maintenance and cleanliness, staff-resident interaction, family visit Additional Comments/Discussion: manager nor administrator on site An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standards or law, and violations were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standards or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 441-1180 or by email at yvonne.randolph@dss.virginia.gov
Based on record reviews, the facility did not ensure a documented interview between the administrator or a designee responsible for admission and the individual and his legal representative. Evidence: A documented interview was not found in the records of residents 1 and 2.
Based on record reviews, the facility did not ensure that the facility administrator shall provide written assurance to the resident that the facility has the appropriate license to meet his care needs at the time of admission. A copy shall be kept in the resident?s record. Evidence: Written assurance was not found in the records of residents 1 and 2.
Based on record reviews, the facility did not ensure that staff records have verification of receipt of a job description. Evidence: The record for staff 1 did not include documentation that staff received a job description.
Based on record reviews, the facility did not ensure that within 30 days preceding admission, a person shall have a physical examination by an independent physician. Evidence: Resident 1 was admitted to the facility on 5-14-24, her physical examination is dated 10-21-25.
Based on record reviews, the facility did not ensure that the facility shall ascertain, prior to admission, whether a potential resident is a registered sex offender. Evidence: The records for residents 1 and 2 did not include any documentation on accessing information on sex offenders.
Based on record reviews, the facility did not ensure that, prior to being placed in charge, the designated staff member in charge shall receive training on his duties and responsibilities and is provided written documentation of such duties and responsibilities. Evidence: Staff 1 identified herself as the staff member in charge. A review of the file for staff 1 found no written documentation of training on specific duties and responsibilities of the designated direct care staff in charge.
Based on a documentation review, the facility did not ensure compliance with those Virginia Department of Health regulations, as evidenced by an annual inspection report. Evidence: The health inspection provided for review on 4-6-26 is dated 2-6-26.
Based on record reviews, the facility did not ensure that each staff person shall annually submit the results of a risk assessment, documenting that the individual is free of tuberculosis in a communicable form, Evidence: The tuberculosis evaluation in the record for staff 2 is dated 3-19-25.
Based on record reviews, the facility did not ensure that the individualized service plan include a description of an identified need and date identified based upon the admission physical examination, Evidence: The physical examination for resident 1 dated 10-21-25 document a diabetic need, his service plan did not address this need.
Based on a documentation review, the facility has failed to maintain the minimum amount of liability insurance coverage required by 22VAC40-73-50, Evidence: The liability insurance policy provided for review expired on 1-28-26.
Based on record reviews, the facility did not ensure that the disclosure statement shall be on the current form developed by the department. Evidence: The current form developed by the department is dated 11/24. The form found in the records of resident 1 and 2 is dated 10/19.
Type of inspection: Mandated Monitoring Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/6/24 11:45a to 12:30 a The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 4 Number of resident records reviewed: 2 Number of staff records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 1 Observations by licensing inspector: physical plant, resident-staff interaction, activity, file documentation An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standards or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation will be addressed in order to return the facility to compliance and maintain future compliance with applicable standards or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 662-7454 or by email at yvonne.randolph @dss.virginia.gov
Based on file reviews, the facility did not ensure that when hospice care is provided to a resident, the assisted living facility and the licensed hospice organization shall communicate and establish an agreed upon coordinated plan of care for the resident and that services provided by each shall be included on the individualized service plan. Evidence: The individualized service plan for resident # 2 did not address hospice services provided..
Type of inspection: Renewal Date of inspection the licensing inspector was on-site at the facility for each day of the inspection: 1/9/24 10:30 The Acknowledgement of Inspection form was emailed for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 4 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 2 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 1 Observations by licensing inspector: Required postings, medication storage/availability/administration, staff/resident interaction, facility maintenance and cleanliness, resident care, file documentation Additional Comments/Discussion: Inspected additional bedroom for request to increase capacity. Provider to forward floor plans, room measurements and documentation of approval from locality regarding proposed use An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at 804-662-7454 or by email at yvonne.randolph@dss.virginia.gov
Based on a review of four resident records, hospice services provided were not included on the individualized service plan for two residents. Evidence: Residents # 2 and # 3 receive hospice care. Their service plans did not include the services provided by hospice.
Based on a review of four resident records, a written Do Not Resuscitate Order (DNR) was not included in the individualized service plan for one resident. Evidence: The service plan for resident # 2 did include the DNR order.
Based on observation and record review, each staff did not submit the results of a risk assessment on or within seven days prior to the first day of work, documenting the absence of tuberculosis in a communicable form. Evidence: The documented date of hire for staff staff # 2 is 1-8-24. The risk assessment was documented as completed on 2-28-24. Based on a review of four residents, all residents were not assessed using the uniform assessment instrument ( UAI
Based on observation and record review, each staff did not submit the results of a risk assessment on or within seven days prior to the first day of work, documenting the absence of tuberculosis in a communicable form. Evidence: The documented date of hire for staff # 2 is 1-8-24. The risk assessment was documented as completed on 2-28-24.
Based on observation, medication ordered for PRN
Based on a review of four resident records, one resident was admitted and retained with a documented prohibited care need. Evidence: The physician documented a prohibited care need on the physical examination for resident # 1.
Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 4/18/23 11:30 am ? 12:15p The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of resident records reviewed: 3 Number of staff records reviewed: 1 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 1 Observations by licensing inspector: Medication storage and administration, physical plant, lunch meal, postings An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standards or law, and violation(s were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at (804) 662-7454 or by email at Yvonne.randolph@dss.virginia.gov
A review of three resident files found that an individualized service plan was not completed within 72 hours of admission for one resident. Evidence: An individualized service plan was not found during a review of the file for resident # 3
Based on a review of three resident files, the individualized service plan for two residents was not signed and dated by the resident or his legal representative. Evidence: A signature of the resident or legal representative was not on the individualized service plans for residents # 2 and # 3
Based on a review of three resident files, the uniform assessment instrument was not completed prior to admission for one resident. Evidence: A uniform assessment instrument was not found during a review of the file for resident # 3
Type of inspection: Monitoring Date of inspection the licensing inspector was on-site at the facility for the inspection: The Acknowledgement of Inspection form was forwarded for date of the inspection. 1/11/2023 Number of residents present at the facility at the beginning of the inspection: 0 Number of resident records reviewed: 0 Number of staff records reviewed: no changes in staff, staff qualifications and required paperwork reviewed previously Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Additional Comments/Discussion: A 60 day monitoring inspection was attempted. Communicated with licensee and facility administrator. The facility has no residents in care. Facility is currently recruiting residents. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please Yvonne Randolph, Licensing Inspector at (804) 662-7454 or by email at yvonne.randolph@dss.virginia.gov
Type of inspection: Initial Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/7/22, 10-10:45 am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 0 Additional Comments/Discussion: An inspection was conducted to act upon an application for licensure as an assisted living facility. The inspection included the building and grounds along with room measurements to determine license capacity. A maximum of six ambulatory residents allowed based on the certificate of occupancy and room measurements. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: building and grounds, medication storage, postings Additional Comments/Discussion: An inspection was conducted to act upon an application for licensure as an assisted living facility. An exit meeting will be conducted to review the inspection findings. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Yvonne Randolph, Licensing Inspector at 804-66207454 or by email at yvonne.randolph@dss.virginia.gov
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