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Assisted Living

Courtyard Manor of Wixom IV

Limited public data on Courtyard Manor of Wixom IV. Call, tour, and ask to meet current residents' families — your own impression matters most.

48578 Pontiac Trail, Wixom, MI 4839320 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.0/5

based on 6 Google reviews

5
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Courtyard Manor of Wixom IV Assisted Living in Wixom, MI — Street View
Street View

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What this means for your family

Given the recent reports of unprofessional staff and poor management communication, we strongly recommend conducting an unannounced visit to observe daily operations firsthand. Families should prioritize facilities that demonstrate transparency and maintain open, welcoming communication with prospective residents.

Google Reviews

Google Reviews

6 reviews on Google
Courtyard Manor of Wixom IV receives highly polarized feedback, with recent reviews highlighting significant concerns regarding staff professionalism and management responsiveness. While some older reviews offer brief praise for the staff, the facility has faced criticism for poor communication, uninviting tour experiences, and a lack of transparency.

Quality Themes

Tap a score for details
FoodN/AStaff3.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Historical praise for staff quality
  • Small-scale residential setting

Concerns

  • Unprofessional and rude staff behavior (mentioned by 2 reviewers)
  • Poor management and lack of transparency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(2)3.02018(4)1.02019(2)5.02023(2)1.02024(2)

Distribution · 12 analyzed

5
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0
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6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the smaller size of this community, how do you foster consistent and open communication between your management team and family members?
  • 2Could you describe the current training process for your staff to ensure that every resident receives respectful and attentive care?
  • 3With a capacity of 20 residents, how do you create a personalized daily activity schedule that keeps everyone engaged and connected?
  • 4What is your protocol for handling medical emergencies or urgent health changes during the evening and weekend hours?
  • 5How does your leadership team stay involved in the day-to-day operations to ensure that the high standards of care you aim for are consistently met?
  • 6What steps are taken to ensure that families feel fully informed and included in their loved one’s care plan on a regular basis?

Personalized based on this facility's data


Key Review Excerpts

Very horrible place! Staff doesn’t care management doesn’t care all is just very rude and disrespectful and unprofessional

Family member · 2024☆☆☆☆

So my dad & I came on a Sunday afternoon for a tour, staff refused. My guess is they don't want us to know what happens unannounced. Not welcoming at all, terrible first impression.

Prospective family member · 2018☆☆☆☆

Great staff

Resident or family · 2016☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total
1deficiencies

Key Findings

A 2023 special investigation confirmed an incident where a resident successfully left the secured facility without staff awareness. However, the most recent 2024 renewal inspection found the facility to be in substantial compliance with all rules.

Oct 21, 2024Routine
CleanReport

No deficiencies found during this inspection.

Jun 13, 2023Complaint

Resident A was able to elope from the secured facility without staff knowing on 4/1/2023.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Courtyard Manor of Wixom INC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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