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Assisted Living

Courtyard Manor of Wixom II

Limited public data on Courtyard Manor of Wixom II. Call, tour, and ask to meet current residents' families — your own impression matters most.

48578 Pontiac Trail, Wixom, MI 4839320 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.0/5

based on 6 Google reviews

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Courtyard Manor of Wixom II Assisted Living in Wixom, MI — Street View
Street View

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What this means for your family

Given the recent reports of unprofessionalism and the refusal of tours, we strongly advise families to proceed with caution. We recommend conducting unannounced visits to observe staff interactions firsthand and speaking directly with current residents' families before making a decision.

Google Reviews

Google Reviews

6 reviews on Google
Courtyard Manor of Wixom II faces significant criticism regarding staff professionalism and accessibility for prospective families. While older reviews provided brief positive mentions, recent feedback highlights a lack of care and unprofessional behavior from management and staff.

Quality Themes

Tap a score for details
FoodN/AStaff2.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Historically perceived as having good staff

Concerns

  • Unprofessional and rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)3.02018(2)1.02019(1)5.02023(1)1.02024(1)

Distribution · 6 analyzed

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3
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a smaller community of 20 residents, how do you ensure consistent and personalized communication between your staff and family members?
  • 2We value a supportive environment; what steps are you taking to foster a positive and professional culture among your care team?
  • 3Could you walk me through how your staff is trained to handle sensitive situations or conflicts to ensure residents always feel respected and heard?
  • 4What does a typical day of engagement look like for residents here, and how do you tailor activities to individual interests?
  • 5In the event of a medical emergency, what is your specific protocol for notifying families and coordinating with local healthcare providers?
  • 6Given the intimate size of Courtyard Manor, how do you maintain transparency and keep families updated on changes in a resident's care plan?

Personalized based on this facility's data


Key Review Excerpts

So my dad & I came on a Sunday afternoon for a tour, staff refused. My guess is they don't want us to know what happens unannounced. Not welcoming at all, terrible first impression.

Prospective family member · 2018☆☆☆☆

Very horrible place! Staff doesn’t care management doesn’t care all is just very rude and disrespectful and unprofessional

Family member · 2024☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

1total

Key Findings

No deficiencies found. The facility's renewal inspection conducted on October 1, 2024, determined the facility was in substantial compliance with all applicable licensing rules and requirements.

Oct 1, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Courtyard Manor of Wixom INC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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