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Assisted Living

Courtyard Manor of Wixom I

Limited public data on Courtyard Manor of Wixom I. Call, tour, and ask to meet current residents' families — your own impression matters most.

48578 Pontiac Trail, Wixom, MI 4839320 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.0/5

based on 6 Google reviews

Courtyard Manor of Wixom I Assisted Living in Wixom, MI — Street View
Street View

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What this means for your family

This facility has received consistently poor feedback in recent years regarding staff professionalism and transparency. We strongly advise families to look elsewhere, as the inability to tour the facility and reports of rude management are significant red flags for quality of care.

Google Reviews

Google Reviews

6 reviews on Google
Courtyard Manor of Wixom I faces significant criticism regarding its management, professionalism, and accessibility for prospective families. While a historical review from 2016 offered brief praise for the staff, recent feedback from 2019 and 2024 describes a hostile and unhelpful environment.

Quality Themes

Tap a score for details
FoodN/AStaff2.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Historical praise for staff quality

Concerns

  • Unprofessional and rude staff behavior (mentioned by 2 reviewers)
  • Lack of transparency and refusal to provide tours (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(3)2.02018(4)1.02019(3)5.02023(1)1.02024(3)

Distribution · 14 analyzed

5
5
4
0
3
0
2
0
1
9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the quality of the staff members here in the past; how do you currently support and train your team to maintain that high standard of care?
  • 2How does the management team ensure clear and consistent communication with families regarding daily updates or changes in a resident's well-being?
  • 3What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
  • 4Could you walk us through what a typical day of social activities and engagement looks like for the residents in this community?
  • 5How do you ensure that all new family members feel welcomed and fully informed about the care being provided during their visits?
  • 6With a cozy community of 20 residents, how do you foster a sense of connection and prevent anyone from feeling isolated?

Personalized based on this facility's data


Key Review Excerpts

Very horrible place! Staff doesn’t care management doesn’t care all is just very rude and disrespectful and unprofessional

Visitor/Family member · 2024☆☆☆☆

So my dad & I came on a Sunday afternoon for a tour, staff refused. My guess is they don't want us to know what happens unannounced. Not welcoming at all, terrible first impression.

Prospective family member · 2018☆☆☆☆

Great staff

Visitor · 2016☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

1total

Key Findings

No deficiencies found. The facility was determined to be in substantial compliance with all applicable licensing statutes and rules during its most recent renewal inspection.

Oct 1, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Courtyard Manor of Wixom INC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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