Courtyard Manor of Wixom III
Limited public data on Courtyard Manor of Wixom III. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
The most recent feedback is highly critical of the management's attitude and staff professionalism. If you choose to tour this facility, pay close attention to how welcoming the staff is and insist on seeing the living areas to ensure transparency.
Google Reviews
Google Reviews
6 reviews on Google“Families should approach this facility with significant caution as recent reviews highlight unprofessionalism and a lack of care from management and staff. While there are isolated positive ratings, specific feedback points to a non-welcoming environment and a lack of transparency during tours.”
Quality Themes
Tap a score for detailsStrengths
- Occasional positive staff mentions
Concerns
- Unprofessional and disrespectful staff/management
- Unwelcoming atmosphere and lack of transparency during tours
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such an intimate community of 20 residents, how do you ensure everyone gets personalized attention during meal times?
- 2What kind of daily activities or social outings do you organize to help residents stay connected with each other?
- 3How does the team handle medical emergencies or sudden changes in health during the overnight hours?
- 4I noticed you take pride in responding to community feedback; how does resident and family input shape how the manor is run?
- 5What is the process for coordinating with outside doctors or specialists when a resident needs a check-up?
- 6How do you help new residents settle in and feel like part of the Courtyard Manor family during their first week?
Personalized based on this facility's data
Key Review Excerpts
“Very horrible place! Staff doesn’t care management doesn’t care all is just very rude and disrespectful and unprofessional”
“So my dad & I came on a Sunday afternoon for a tour, staff refused. My guess is they don't want us to know what happens unannounced. Not welcoming at all, terrible first impression.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A 2023 investigation found that staff served a resident food that did not follow their prescribed dietary restrictions, resulting in a choking incident. However, a more recent 2024 renewal inspection found the facility to be in substantial compliance with all rules.
Aug 15, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jun 13, 2023Complaint
Direct care staff served Resident A food items (pita wrap and chips) that did not adhere to her prescribed special diet (cut-up, fluid restriction, low sodium), which subsequently led to the resident choking.
Ownership & Operations
Who Operates This Facility
Courtyard Manor of Wixom INC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit courtyardmanorwixom.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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