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Assisted Living · Sterling Heights, MI
13400 19 Mile Road, Sterling Heights, MI 48313
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 20 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
The Courtyard at Sterling Heights receives highly polarized feedback, with many families praising the compassionate, family-like care and engaging activities, while others report severe incidents of neglect and safety failures. While long-term residents and their families often speak glowingly of the staff's dedication, several critical reviews detail alarming issues including unexplained injuries, poor fall prevention, and inadequate supervision in the memory care unit.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between staff being described as 'amazing' and 'family' versus reports of neglect and mishandling.
Some families report management is receptive, while others report poor responsiveness and administrative failures.
Numerous reviewers consistently describe the facility as very clean.
Multiple reviewers highlight that meals are good, flexible, and residents can request alternatives.
Reviewers frequently praise the variety of activities and social events like the Halloween party.
Significant safety concerns were raised regarding memory care, including elopement and lack of proper supervision.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 45 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The care staff is amazing! They ALL treat her as if she is their Mom or Grandma. 😊 The facility is very clean, the staff is professional.”
“My mom suffered a fractured arm here due to mishandling from staff, fell out of bed and laid on the floor for hours before being transferred to ER, developed bed sores so bad you could actually fit a fist into them!”
“You would think that a memory care facility would have the foresight to put alarms or proper locks on their windows.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility's original licensing study report indicates substantial compliance with all applicable licensing statutes and administrative rules. No deficiencies were noted during the initial inspection and fire safety evaluation.
No deficiencies are reported in this inspection record.
Encore Mchenry
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit thecourtyardatmichigan.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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