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Nursing HomeMedicaid Top Rated

Complete Care at Woodlands

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

1400 Woodland Ave, Plainfield, NJ 07060120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 249 Google reviews

5
4
3
2
1
Complete Care at Woodlands Nursing Home in Plainfield, NJ — Street View
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What this means for your family

This facility is highly regarded for its clean environment and active recreation program, making it a comfortable choice for many residents. However, if your loved one requires intensive rehabilitation, we recommend asking specifically about the frequency and duration of therapy sessions to ensure they meet your expectations.

Google Reviews

Google Reviews

249 reviews on Google
Complete Care at Woodlands is widely praised for its clean, well-maintained facility and a friendly, attentive staff that goes above and beyond for residents. While the vast majority of reviews are highly positive, a small number of families have raised concerns regarding inconsistent rehabilitation focus, occasional rudeness from specific staff members, and environmental comfort issues like high temperatures in common areas.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities9.0Meds9.0MemoryN/AComms8.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Engaging recreation and activity programs
  • Helpful and professional admissions team

Concerns

  • Inconsistent or insufficient rehabilitation therapy focus (mentioned by 2 reviewers)
  • Reports of rude or unprofessional staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02023(4)4.82024(38)4.62025(41)4.92026(33)

Distribution · 116 analyzed

5
101
4
7
3
3
2
1
1
4

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the facility has a high volume of online reviews; how does your team use that feedback to continuously improve the resident experience?
  • 2Given the facility's strong reputation for recreation, could you walk us through a typical week of activities and how you encourage residents to participate?
  • 3With the current CMS staffing rating, what steps are you taking to ensure that every resident receives consistent, personalized attention throughout the day?
  • 4For residents requiring rehabilitation, how do you tailor therapy plans to ensure they are meeting their recovery goals effectively?
  • 5I see that the facility is very responsive to online feedback; what is your internal process for addressing any concerns or communication issues that might arise between staff and families?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you communicate those situations to family members?

Personalized based on this facility's data


Key Review Excerpts

The Valentine's Day event was a blast!! The activity crew did a tremendous job. Thank you and continue to keep up the great job.

Visitor · 2024★★★★★

My 102 year old Grandmother is taken care of so well at Complete Care of Woodlands. She's been there over 5 years. She has such good care givers and professional staff members at Complete Care.

Long-term resident's family · 2024★★★★★

I was in this nursing home facility for a long time and I have a lot of people to thank for my recovery... they are awesome.Thank you Annette,Jayda,Grady,and Ceila and my brithday girl turned 70 you are awesome

Rehab patient · 2026★★★★★
Source: 249 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
94%
Registered nurses for medical care
Total Nursing
3.83hrs
93%
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

17

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
14.4%
NJ
9.2%
Union
12.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
15.3%
NJ
9.1%
Union
12.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
19.5%
NJ
18.9%
Union
18.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
19.4%
NJ
15.7%
Union
17.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
12.1%
NJ
11.7%
Union
13.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NJ
93.0%
Union
92.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
NJ
78.7%
Union
80.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
79.7%
NJ
80.1%
Union
81.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
NJ
1.2%
Union
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
1penalties
Well below state avg (8.5)
5 complaint-triggered

This facility shows recurring issues with safety systems and care planning across multiple surveys, with families filing 5 complaint-triggered deficiencies. The most frequent problems involve fire safety systems (smoke barriers, sprinklers, exit lighting), resident assessment and care planning, and infection control. While pressure ulcer care issues from 2024 resurfaced in a recent complaint in 2025, most deficiencies appear to be corrected when identified, though the pattern suggests ongoing challenges with maintaining consistent standards.

Nov 21, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jul 24, 2025Routine
8
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0352Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Sep 25, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 1, 2024Routine
13
0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0522Potential for harm · PatternCorrected

Services Deficiencies

Have an externally vented heating system.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Nov 16, 2023Complaint
3
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Aug 19, 2021Routine
3
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Federal Penalties

Payment Denial

Feb 1, 2024

5-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Complete Care at Woodlands

Organization Type

for profit

Chain Affiliation

Chain Name

Complete Care

Chain Size

85 facilities nationwide

Chain avg rating: 3.2/5 · Rank 8 of 85 (Best)

Ownership & Management

Owners

Eef Capital LLC

Owner · Organization

40%

Pc Holdings 2 LLC

Owner · Organization

60%

Pc Holdings 1 LLC

Owner (parent company) · Organization

60%

Schlaff, Benny

Owner (parent company)

20%

Schlaff, Nachum

Owner (parent company)

20%

Key personnel

Stein, ShalomManaging Control - Governing BodyStein, ShalomOfficer / DirectorBahooshian, MichaelManagerGrewal, BaljinderManagerLevovitz, YitzManager
Source: Medicare provider data

Contact

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References & Resources

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