See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Careone at the Highlands

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

1350 Inman Avenue, Edison, NJ 08820122 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 248 Google reviews

5
4
3
2
1
Careone at the Highlands Nursing Home in Edison, NJ — Street View
Street View

Watch Careone at the Highlands

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the facility's physical therapy and social work teams are frequently praised, the recurring reports of neglect and slow response times are serious red flags. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensure that call buttons are answered promptly.

Google Reviews

Google Reviews

248 reviews on Google
CareOne at The Highlands presents a stark divide in user experiences, with many reviewers praising the facility for its clean environment, professional social work team, and effective physical therapy. However, a significant number of families report alarming instances of neglect, including unaddressed bedsores, slow response times to call buttons, and poor communication regarding medical status. Prospective families should be aware that while many find the staff compassionate, others describe a facility that is understaffed and inattentive to basic patient needs.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean6.0Activities7.0Meds3.0MemoryN/AComms3.0Value5.0

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Helpful and responsive social work department
  • Professional and compassionate nursing staff (cited by many)

Concerns

  • Neglect and slow response times to call bells (mentioned by 9 reviewers)
  • Poor communication regarding medical status and appointments (mentioned by 5 reviewers)
  • Inadequate dietary management and cold food (mentioned by 4 reviewers)
  • Staff observed using personal phones instead of attending to patients (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2342.72021(7)1.42022(7)2.62023(15)3.02024(21)3.92025(26)4.92026(136)

Distribution · 212 analyzed

5
162
4
10
3
1
2
4
1
35
116 reviews posted between Mar 22, 2026Apr 3, 2026 · 116 were 5-star
89 reviews posted between Mar 30, 2026Apr 3, 2026 · 89 were 5-star

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard great things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
  • 2How do the nurses and caregivers ensure that call bells are answered promptly, especially during busy shift changes?
  • 3What is the process for keeping family members updated on changes in a resident's medical status or upcoming doctor appointments?
  • 4Could you describe the dining experience, specifically how you ensure meals are served at the right temperature and meet individual dietary needs?
  • 5How does the staff manage medication administration to ensure everything is handled accurately and on schedule?
  • 6What kind of social activities or community events does the social work department organize to keep residents engaged?

Personalized based on this facility's data


Key Review Excerpts

My mom was here for a short time to rehab after a hip replacement. While she was there the nurses and aides took great care of my mom. They were very caring. I appreciate all they did for her.

Rehab patient's family · 2024★★★★★

My father in law got put in this facility after being in an induced coma for being septic. He is constantly calling us and telling us he’s not being properly cared for. Now he’s septic again and I think it’s from poor care at this facility.

Family member · 2022☆☆☆☆

The social work staff is incredible, always available to answer questions and extremely courteous.

Family member · 2025★★★★★
Source: 248 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
4.12hrs
OK
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
12.1%
NJ
11.7%
Middlesex
12.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.3%
Worse than Avg
Here
87.3%
US
95.5%
NJ
97.2%
Middlesex
95.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.1%
Better than Avg
Here
10.1%
US
19.4%
NJ
15.7%
Middlesex
19.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.3%
NJ
9.1%
Middlesex
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.9%
Worse than Avg
Here
15.9%
US
14.4%
NJ
9.2%
Middlesex
15.1%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.8%
Worse than Avg
Here
10.8%
US
4.9%
NJ
5.7%
Middlesex
4.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
79.7%
NJ
80.1%
Middlesex
76.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility63.9%
Worse than Avg
Here
63.9%
US
81.8%
NJ
78.7%
Middlesex
76.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
NJ
1.2%
Middlesex
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (8.5)
9 complaint-triggered

This facility has concerning patterns with families filing complaints that led to 9 deficiencies, including repeated issues with reporting suspected abuse and neglect across multiple surveys. The most recurring problems involve resident assessment and care planning, fire safety systems, and medication management. While the facility corrects identified issues, the pattern of complaint-driven deficiencies and recurring assessment problems, particularly the recent May 2025 findings, suggest ongoing care quality concerns that warrant careful evaluation during any visit.

Oct 23, 2025Complaint
2
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

May 28, 2025Routine
9
0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 28, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 16, 2025Complaint
2
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Aug 12, 2024Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 12, 2024Routine
22
0761Potential for harm · Pattern

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · Pattern

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Careone at the Highlands

Organization Type

for profit

Chain Affiliation

Chain Name

Careone

Chain Size

37 facilities nationwide

Chain avg rating: 3.4/5 · Rank 26 of 37

Ownership & Management

Owners

Care One LLC

Owner · Organization

100%

Des 2009 Gst Trust

Owner (parent company) · Organization

Des Holding Co., INC.

Owner (parent company) · Organization

24%

Des-C 2009 Grat

Owner (parent company) · Organization

21%

Straus, Daniel

Owner (parent company)

38%

Key personnel

Baruch, DavidW-2 Managing EmployeeBaruch, DavidOfficer / DirectorCare One Management, LLCManagerHealthbridge Management LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call