Bethany at Silver Crest
Limited public data on Bethany at Silver Crest. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 51 Google reviews
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What this means for your family
Bethany at Silver Crest offers a clean environment and a dedicated core of staff that many families appreciate for long-term care. However, because there are recurring reports of understaffing and poor medical advocacy, it is essential that you remain highly involved in your loved one's daily care and medical coordination.
Google Reviews
Google Reviews
51 reviews on Google“Bethany at Silver Crest receives polarized feedback, with many families praising the caring staff and clean, cozy environment for long-term residents. However, significant concerns exist regarding inconsistent care quality, understaffing, and poor communication during medical or personal care needs. Families should be prepared to stay actively involved in their loved one's care to ensure standards are met.”
Quality Themes
Tap a score for detailsStrengths
- Caring and friendly nursing staff
- Clean and well-maintained facility
- Cozy, comfortable resident rooms
- Effective rehab support for short-term stays
Concerns
- Understaffing and overworked employees (mentioned by 3 reviewers)
- Inattentive or cold nursing care (mentioned by 2 reviewers)
- Poor communication and lack of advocacy with insurance/medical providers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and cozy the resident rooms are; could you show us a few examples of the different layouts available?
- 2Since we are looking for consistent care, how does the nursing team manage medication administration and ensure there are no missed doses?
- 3How does the staff communicate important medical updates or changes in health status to family members and outside doctors?
- 4What is the process for coordinating with insurance providers or medical specialists if a resident needs extra advocacy?
- 5Could you tell us more about the daily activities and social opportunities available to help residents stay engaged with the community?
- 6In the event of a medical emergency during the night, what is the immediate protocol for the on-site nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was quick to answer my needs and always answered any questions . The rooms were very clean and the food although bland was always presented in a pleasing manner.”
“My mother has been here for three years... I have been very pleased with the staff, medical care, cleanliness of the facility, activities, and the general caring/helpful attitude of the employees.”
“Staff is kind and takes time to resolve issues and advocate for my dad. Office staff walked us through the billing processes and the nursing staff coordinates with his doctor's office.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jul 15, 2025FireCleanReport
No violations were observed during this inspection.
Mar 25, 2025Inspection
This letter confirms that deficiencies previously identified under compliance determination 56907 and 55023 have been corrected as of 03/25/2025.; Report covers pages 12-17 of 17. Facility serves 52 residents.
Facility failed to ensure 2 of 6 staff members were screened for TB within three days of employment.
Facility failed to provide a safe, sanitary environment; multiple instances of wet mops left in heaps or buckets were observed, posing a contamination hazard.
Facility failed to ensure required background checks (Washington state name/DOB and national fingerprint) were completed and documented for staff members.
Facility failed to maintain documentation of training and qualifications (continuing education and specialty training) on-site for 3 of 6 staff.
Sep 11, 2023Fire
The inspection report dated 09/11/2023 indicates all violations noted during previous related inspections (from 08/03/2023) have been corrected.
Facility unable to provide documentation that the annual fire door inspection has been completed.
Facility unable to provide documentation for the annual sprinkler system inspection.
Facility unable to provide documentation that the annual fire resistance rated construction material inspection has been completed.
The 2nd floor sitting area door had an inoperative door-closing coordinator, preventing the doors from closing and latching.
Facility unable to provide documentation for annual fire alarm testing; facility unable to provide documentation for monthly single station smoke alarm testing; power breaker #27 in panel E for the fire alarm system is missing locking device.
—Enforcement$300.00Report
This is an uncorrected deficiency previously cited on December 26, 2024. A civil fine of $300.00 was imposed.
Licensee failed to ensure three staff completed or renewed CPR and first aid training, placing 53 residents at risk.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit bethanynw.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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