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Nursing HomeMedicaid Top Rated

Bethany at Silver Lake

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

2235 Lake Heights Drive, Silver Lake · Everett, WA 98208151 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 31 Google reviews

5
4
3
2
1
Bethany at Silver Lake Nursing Home in Everett, WA — Street View
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What this means for your family

Bethany at Silver Lake is highly regarded for its cleanliness and dedicated therapy teams, making it a strong candidate for post-surgical recovery. However, families should be proactive in monitoring care, as staffing shortages can occasionally lead to delayed responses to call lights. We recommend asking management specifically about current nurse-to-patient ratios during your tour.

Google Reviews

Google Reviews

31 reviews on Google
Bethany at Silver Lake is widely praised for its clean, well-maintained facility and a dedicated staff that provides compassionate care during rehabilitation and long-term stays. However, families should be aware of recurring concerns regarding staffing levels, which can lead to delayed responses to call lights, and occasional lapses in administrative communication.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities8.0Meds4.0MemoryN/AComms5.0Value3.0

Strengths

  • Clean and well-maintained facility
  • Attentive and professional nursing/CNA staff
  • Effective physical and occupational therapy teams
  • Welcoming and pleasant environment

Concerns

  • Understaffing leading to slow response times for call lights (mentioned by 2 reviewers)
  • Poor administrative communication and responsiveness to inquiries (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02020(2)3.72021(3)5.02023(2)3.32024(8)4.72025(12)4.32026(4)

Distribution · 31 analyzed

5
23
4
0
3
2
2
1
1
5

How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility looks; what specific protocols do you have in place to keep the environment so pleasant for residents?
  • 2We noticed your nursing and therapy teams are highly regarded; how do you ensure that level of attentive care is maintained during busy shifts?
  • 3When a resident uses their call light, what is the typical response time, and how do you manage care if the floor is particularly busy?
  • 4Could you walk us through your process for medication management to ensure everything is handled accurately and timely?
  • 5In the event of a medical emergency after hours, what is the protocol for contacting physicians and notifying the family?
  • 6What kind of daily activities or social outings do you organize to help residents stay engaged with the community?

Personalized based on this facility's data


Key Review Excerpts

The facility is squeaky clean, spacious, lots of activities, lots of staff. AND the staff. They are awesome. I felt more than cared for, they took a personal interest and saw that I was comfortable and clean.

Rehab patient · 2025★★★★★

The nurses, Kiana, Suz, Nora, Darya, Adrian and Vicki and the CNA's Sofia, Helen, Jin and Stephanie were all excellent. The physical therapist Ranjana, and Occupational therapist, Patricia, were both on top of my dad's care

Long-term resident's family · 2025★★★★★

No matter how nice a place looks, if someone rings for help and no one comes, that is a severe issue. Bless the current staff for doing all they can with the numbers they have.

Family member · 2024★★★☆☆
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
4.17hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility63.6%
Worse than Avg
Here
63.6%
US
12.1%
WA
17.2%
Snohomish
33.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
19.4%
WA
23.0%
Snohomish
22.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.0%
Mixed vs Avgs
Here
12.0%
US
19.5%
WA
12.2%
Snohomish
10.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
15.3%
WA
18.8%
Snohomish
20.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
95.5%
WA
93.8%
Snohomish
91.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
93.4%
WA
95.9%
Snohomish
94.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
79.8%
WA
82.0%
Snohomish
84.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
81.8%
WA
87.8%
Snohomish
91.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
WA
1.3%
Snohomish
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Well below state avg (17.1)
3 complaint-triggered
$130,758 in fines

This facility shows concerning patterns with 78 deficiencies across multiple surveys, including families filing complaints that triggered investigations related to abuse protection and accident prevention. The most recurring issues involve resident care planning, medication management, and fire safety systems. While all deficiencies have been corrected according to provider reports, the facility continues experiencing problems across surveys, suggesting ongoing challenges with maintaining compliance in core care areas.

Mar 20, 2026Routine
9
0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Mar 20, 2026Complaint
1
0825Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Dec 20, 2024Routine
9
0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

May 2, 2024Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Oct 31, 2023Routine
34
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0023Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0033Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0034Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0811Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 6, 2023Complaint
1
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

May 2, 2024

$51,500

Fine

Oct 31, 2023

$69,947

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethany at Silver Lake

Organization Type

nonprofit

Ownership & Management

Owners

Bethany of the Northwest

Owner · Organization

Key personnel

Degroodt, PatriciaOfficer / DirectorDobler, RobertOfficer / DirectorGay, JeffOfficer / DirectorIhle, LorenOfficer / DirectorJacobson, StevenOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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