Certus Premier Memory Care Living at Dr Phillips
Families consistently rate this highly — reviewers highlight exceptionally caring and professional staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
Watch Certus Premier Memory Care Living at Dr Phillips
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent option for families seeking a modern, clean environment with a staff that excels at engaging residents with dementia. While the facility is very new, the high level of care reported by families suggests a strong foundation for memory care.
Google Reviews
Google Reviews
13 reviews analyzed“Families considering Certus Premier Memory Care Living at Dr. Phillips can expect a brand-new, sparkling facility with a highly praised, caring staff. Reviewers specifically highlight the professional demeanor of the team and the successful engagement of residents with advancing dementia, though there is one significant 1-star rating that the facility claims was posted before their official opening.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally caring and professional staff
- New, clean, and sparkling facility
- High level of resident engagement and organization
- Beautifully decorated and well-structured environment
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The facility looks incredibly clean and beautifully decorated; how do you maintain that sparkling environment with 128 residents?
- 2I noticed the staff is frequently praised for being exceptionally professional; how do you ensure that high level of care remains consistent across all shifts?
- 3Since the environment is so well-structured, could you walk us through what a typical day of engagement and organized activities looks like for the residents?
- 4With the specialized nature of memory care, what specific protocols are in place to handle medical emergencies or sudden changes in a resident's health?
- 5It's great to see the management engages with feedback; how does the leadership team use resident or family input to improve daily operations?
- 6How do you manage the balance between providing structured programming and allowing residents to enjoy a more relaxed, personalized pace of life?
Personalized based on this facility's data
Key Review Excerpts
“We were worried when we had to go out of town for 11 days as she was new to the facility and coordination with her hospice services can be challenging. When we returned we found mom engaged, happy, and organized.”
“I felt amazed and delighted at the beautiful decorations and structure of this facility! Following the tour, I felt connected and impressed with the staff, especially Wanda-Barbara-and all the others too!”
“Beautiful community with all the amenities. The staff is exceptionally caring and amazing. Donna, Carol & Nneka are the best!”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
4 deficiencies from 3 inspections
Jan 20, 2026EnforcementPenaltyReport
No deficiencies found during this inspection.
Sep 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 24, 2025Complaint
MEDICATION - STORAGE AND DISPOSAL
STAFFING STANDARDS - LEVELS
MEDICATION - LABELING AND ORDERS
RESIDENT CARE - SUPERVISION
Jan 28, 2025OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Certus Drp Opco LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Solaris Healthcare Windermere
2.6 miNursing Home · Orlando, FL
Orlando Health Center for Rehabilitation
4.3 miNursing Home · Ocoee, FL
Vivo Healthcare West Orange
5.0 miNursing Home · Ocoee, FL
Guardian Care Nursing & Rehabilitation Center
5.3 miNursing Home · Orlando, FL
Madison at Ocoee
5.6 miAssisted Living · Ocoee, FL
Winter Garden Rehabilitation and Nursing Center
6.4 miNursing Home · Winter Garden, FL