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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 243 Google reviews
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2 findings in latest survey · Staff turnover reported at 24%
Lake Bennet Center for Rehabilitation & Healing has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about slow or ignored call button response times (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Lake Bennet Center for Rehabilitation & Healing receives high praise for its cleanliness, professional therapy teams, and friendly, attentive staff who often make residents feel like family. However, a subset of families reports serious concerns regarding communication lapses, inconsistent responsiveness to call buttons, and occasional neglect in hygiene or medical oversight. Families should be aware that while many have excellent experiences, there are recurring reports of administrative friction and staffing shortages during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 177 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff is really great with the patients, very attentive and kind. They are in fact well staff and not under staff. This makes a great difference in the way the CNAs operate and treat everyone.”
“The staff was very caring and extremely communicative with me about everything that was going on with my mother’s health. In that short time she was there I had 2 conferences with the her care team about her needs and any concerns I may have.”
“The clinical staff at Lake Bennett Rehab is skilled and knowledgeable. They do their jobs well, and I appreciate the care and expertise they bring to the table. However, I noticed that they could be more attentive to the needs and concerns of patients and families.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Lake Bennet Center has 16 deficiencies across 4 surveys, with families filing complaint-triggered reports that identified serious issues including abuse/neglect protection and inadequate treatment care. The most recurring problems involve quality of care, care planning, and medication management. While all deficiencies show correction dates, the pattern of complaints and repeated issues in similar care areas across multiple years suggests ongoing challenges with consistent quality care delivery.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
May 17, 2025
$74,744
Lake Bennet Center for Rehabilitation & Healing
for profit
Summit Care
22 facilities nationwide
Chain avg rating: 3.2/5 · Rank 18 of 20
Owners
Lake Bennet Snf Operations Holdings LLC
Owner · Organization
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
243 reviews from families & visitors
Official Website
Visit lakebennetrehab.com
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Original nursing home datasets
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