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Harborchase of Dr Phillips

Limited public data on Harborchase of Dr Phillips. Call, tour, and ask to meet current residents' families — your own impression matters most.

7233 Della Drive, Orlando, FL 32819423 bedsLicensed & Active
Google rating
3.7/5

based on 57 Google reviews

5
4
3
2
1

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What this means for your family

This facility offers an exceptional dining and social atmosphere that can greatly enhance a resident's quality of life. However, families should exercise extreme caution and perform due diligence regarding recent security breaches and documented medication management failures reported by state agencies.

Google Reviews

Google Reviews

57 reviews analyzed
Families will find a community praised for its high-end amenities, exceptional culinary programs, and engaging social activities. However, serious concerns exist regarding management stability, recent security incidents involving unauthorized entry, and documented regulatory deficiencies regarding medication management.

Quality Themes

Tap a score for details
Food9.0Staff4.0Clean5.0Activities9.0Meds1.0Memory5.0Comms2.0Value3.0

Strengths

  • High-quality, themed dining experiences
  • Engaging social and musical activities
  • Beautiful, resort-like physical environment
  • Compassionate dining and activity staff

Concerns

  • Security and unauthorized access to the facility (mentioned by 2 reviewers)
  • Management instability and poor communication (mentioned by 3 reviewers)
  • Medication management and regulatory deficiencies
  • Staff distraction and unprofessionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.82025(23)3.92026(7)

Distribution

5
21
4
0
3
0
2
0
1
9

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about your themed dining experiences and musical activities; could you tell us more about what a typical week of social engagement looks like for residents?
  • 2With such a large community of over 400 residents, what specific protocols are in place to ensure the facility remains secure and that only authorized visitors enter the building?
  • 3Can you walk us through your specific process for medication management and how you ensure accuracy and oversight for each resident?
  • 4How does the management team ensure consistent and clear communication with families regarding daily updates or changes in a resident's care plan?
  • 5In the event of a medical emergency after hours, what is the immediate procedure for notifying both the medical staff and the resident's family?
  • 6It's great to see that the management team is so responsive to feedback; how has the facility recently implemented changes based on resident or family suggestions?

Personalized based on this facility's data


Key Review Excerpts

Pop up dinners by the main restaurant are a wonderful way to travel around the world without leaving home. I really enjoyed this evening’s Turkish dinner.

Resident · 2026★★★★★

After I filed a complaint, the Florida Agency for Health Care Administration (AHCA) issued a 48-page Statement of Deficiencies citing failures including not following physician orders and medication-related deficiencies.

Long-term resident's family · 2026☆☆☆☆

The activities department keep the residents busy. Amy is great on the memory care unit. She keeps the residents engaged all day with little time to get confused.

Family member · 2025☆☆☆☆
Source: 57 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

66total
142deficiencies

Key Findings

124 deficiencies from 36 inspections

Mar 12, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Nov 4, 2025Complaint
A0025Corrected Dec 22, 2025

RESIDENT CARE - SUPERVISION

A0030Corrected Dec 22, 2025

RESIDENT CARE - RIGHTS & FACILITY PROCEDURES

A0200Corrected Dec 22, 2025

EMERGENCY ENVIRONMENTAL CONTROL

A0056Corrected Dec 22, 2025

MEDICATION - LABELING AND ORDERS

Jun 23, 2025Routine
A0081Corrected Jul 23, 2025

TRAINING - STAFF IN-SERVICE

A0093Corrected Jul 23, 2025

FOOD SERVICE - DIETARY STANDARDS

A0008Corrected Jul 23, 2025

ADMISSIONS - HEALTH ASSESSMENT

A0170Corrected Jul 23, 2025

RESIDENT REFUND POLICY

Mar 31, 2025Enforcement
PenaltyReport

No deficiencies found during this inspection.

Jan 2, 2025Other
A0161Corrected Feb 27, 2025

RECORDS - STAFF

A0081Corrected Feb 27, 2025

TRAINING - STAFF IN-SERVICE

A0078Corrected Feb 27, 2025

STAFFING STANDARDS - STAFF

A0084Corrected Feb 27, 2025

TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT

CZ814Corrected Feb 27, 2025

BACKGROUND SCREENING CLEARINGHOUSE

Dec 16, 2024Enforcement
PenaltyReport

No deficiencies found during this inspection.

Sep 25, 2024Complaint
A0054Corrected Dec 5, 2024

MEDICATION - RECORDS

A0032Corrected Dec 5, 2024

RESIDENT CARE - ELOPEMENT STANDARDS

A0052Corrected Dec 5, 2024

MEDICATION - ASSISTANCE WITH SELF-ADMIN

A0055Corrected Dec 5, 2024

MEDICATION - STORAGE AND DISPOSAL

Sep 24, 2024Enforcement
PenaltyReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Harbor Dr Phillips Operating LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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